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Avianna New Mandala Hotel & Spa

★★★★
·Hotels
📍Coochbehar Road, Near Himalayan Nursery School · Darjeeling ↗
Family roomsInternet accessFree wired internetFront desk (limited hours)Non-smoking roomsRestaurantAll 8 facilities +
Review
04

Guest scores & sentiment

From 135 guest reviews · multi-source · as of 2026-07-19

Guests praise the prime location near MG Road, spacious clean rooms, and exceptional staff service, with several employees highlighted. Negatives include isolated reports of poor room conditions and rude staff, plus a suggestion for complimentary breakfast.

Dimension scores · cross-source

Location9.8
Cleanliness9.4
Value9.2
Service9.2
＋ PraisedExcellent location near MG Road & transport hubs · Warm, professional & responsive staff service · Spacious, clean rooms with great balcony views · Good food quality & varied breakfast options
－ ComplaintsSome rooms have outdated facilities or maintenance gaps · No elevators on upper floors & parking/access issues · Dining limited by LPG shortage & menu constraints · Occasional hygiene details (towels/mattresses) need improvement

KEYIdeal for those valuing location and service. Verify room specifics upon booking to avoid outdated facilities; inquire about menu options if dining is a priority.

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