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voco Madrid Retiro by IHG

★★★★·8.8/ 10Recommended
vvoco·IHG One Rewards·Hotels
2023-07-03 opened· 197 rooms
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 38 facilities +
Review
Property information · Agoda

Experience an abundance of unparalleled facilities and features at voco Madrid – Retiro By IHG. Discovering Madrid becomes even more accessible through the taxi and shuttle amenities provided at the hotel. Guests can avail parking facilities at the hotel. For extended visits or whenever required, the laundromat ensures your preferred travel garments remain fresh and accessible. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. At voco Madrid – Retiro By IHG, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. Begin your day with a scrumptious on-site breakfast available each morning at voco Madrid – Retiro By IHG. At voco Madrid – Retiro By IHG, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

IHG One Rewards · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessNot included
Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

西班牙|马德里雷蒂罗voco Madrid Retiro入住

  • Prime location: 5-min walk to transit, near Retiro Park; ~20 EUR/20 mins taxi to airport.
  • Room limitations: Small (20-23sqm), corner rooms have large pillars; soft/unlevel mattress; no free toiletries or bottled water.
  • Breakfast mixed: Eggs and yogurt praised, croissants poor; offers Spanish churros with chocolate and sparkling water.
  • Security note: No floor cameras or elevator controls; guests must safeguard valuables.
2026-02-18

voyages · 2026-02-18 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise spacious, clean rooms, comfortable beds, and friendly staff. The breakfast buffet is highly rated for variety and quality. Main complaints include the remote location requiring transit, mediocre dinner/lunch food quality, and occasional noise or maintenance issues.

Dimension scores · cross-source

Cleanliness8.4
Value8.0
Service8.0
Facilities7.9
Rooms7.8
Location7.6
+ PraisedSpacious and comfortable rooms · Friendly and helpful staff · Abundant breakfast options · Quiet environment near park
- ComplaintsFar from city center · Expensive breakfast · Uncomfortable pillows · Aged facilities or poor maintenance

KEYSuitable for budget travelers accepting longer commutes. Use metro for city access. Manage dining expectations and request quiet rooms away from elevators.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to reach the city center?+
Located near Retiro Park with quiet surroundings. While remote from the city center, it offers easy metro access for transit to attractions and the airport. (Dimension score: 7.6)
diningHow is the breakfast? Are lunch and dinner recommended?+
Breakfast is highly praised for its variety and quality. However, lunch and dinner experiences are mixed, with some guests noting issues with food temperature and taste.
roomAre the rooms spacious? How is the soundproofing?+
Rooms are generally spacious, clean, and feature comfortable beds. However, some guests reported noise and maintenance issues, so sensitive sleepers should verify room conditions. (Room score: 7.8, Cleanliness: 8.4)
policyWhat are the check-in and check-out times?+
Check-in is at 14:00 and check-out at 12:00. Express services and luggage storage are available to facilitate your schedule. (Policy data)
familyIs this hotel suitable for families with children? What facilities are available?+
Children are welcome, and family rooms are available. Guests appreciate the spacious, clean rooms and friendly staff. Note that the two-building layout can be confusing, and some facilities may appear dated. (Segment: Family n=32)
businessIs this suitable for business travel? Are there office facilities?+
Suitable for business travelers due to proximity to metro/airport bus and quiet, comfortable beds. However, some rooms have poor lighting or dated facilities, with occasional cleaning delays reported. (Segment: Business n=25)
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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