FlyerKeyThe guest's hotel playbook
Search
Me
Publish
Search cities, hotels, brands…
1 / 24

Hotel Zazil-Naj

★★·8.2/ 10Recommended
·Hotels
📍Calle 36 entre 39 y 41 colonia centro #195k · Valladolid ↗
Air conditioningSwimming poolLuggage storageTerraceStaff adhere to local safety protocolsGuest rooms disinfected between staysAll 22 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests consistently praise the central location near Cenote Zaci and the main square, along with the friendly, attentive staff. Rooms are spacious and equipped with A/C, fans, and mini-fridges. Main complaints focus on the neglected pool area, lack of parking, aging facilities such as low shower pressure, and occasional noise or bed comfort issues. Overall, it offers solid value for budget-conscious travelers seeking convenience.

Dimension scores · cross-source

Service9.6
Location9.5
Value8.8
Cleanliness8.7
Rooms8.6
Facilities8.1
Wi-Fi6.9
＋ PraisedExcellent location · Good value for money · Friendly staff · Well-equipped rooms
－ ComplaintsPoor maintenance · Uncomfortable beds · Hygiene and odor issues · Small and neglected pool

KEYIdeal for location-focused, budget-conscious travelers. Guests prioritizing pool quality, private parking, or recently renovated facilities should manage expectations.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are the nearby amenities?＋
Located centrally near Cenote Zaci and the main square, it offers easy access to dining and is 45km from Chichen Itza. Highly rated for location (9.5/10).
serviceWhat is the staff service like?＋
Staff service is exceptional with a 9.6/10 rating. Guests consistently praise the friendly, attentive front desk team available 24/7.
roomAre rooms well-equipped and comfortable?＋
Rooms are spacious with A/C, fans, and fridges. However, soundproofing varies, and some guests noted noise or inconsistent bed comfort. (Room score: 8.6/10)
facilitiesWhat is the condition of the swimming pool?＋
While an outdoor pool exists, it is a major complaint area. Many guests reported it as dirty, poorly maintained, or too small.
policyWhat are the check-in and check-out times?＋
Check-in is at 14:00 and check-out at 12:00. Luggage storage is available for early arrivals or late departures.
valueIs this hotel good value for money?＋
Offers solid value (8.8/10). Despite aging facilities and no parking, the great location, spacious rooms, and service make it suitable for budget travelers.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →