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Sheraton Fallsview Hotel

★★★★·8.9/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
2021 renovated· Check-in 04:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorAll 75 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Discovering Niagara Falls (ON) becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring concierge service are available to cater to your requirements. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Each morning at Sheraton Fallsview Hotel, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Sheraton Fallsview Hotel · 万豪白金入住报告(2023年2月)

  • 酒廊免费早餐2大2小。厚道。
2023-03-15

****339fa · 2023-03-15 · Source ↗

Sheraton Fallsview Hotel · 万豪白金入住报告(2022年12月)

  • SNA 升级之后的房型就是一个有 view 的 studio,但是申请的时候并没有写明是这样的,不满意
  • 每次住这家都没有延迟
  • 早餐 buffet 选择不错
  • 服务人员会记得你之前来过,这一点很不错
2023-02-15

****1d7ab · 2023-02-15 · Source ↗

See all 2 reports →
04

Guest scores & sentiment

From 563 guest reviews · multi-source · as of 2026-07-04

Guests praise the stunning falls views, prime location, and generally friendly staff, plus family amenities. Common complaints include long elevator waits, occasional cleaning issues, high parking fees, and billing errors.

Dimension scores · cross-source

Location9.6
Surroundings9.2
Cleanliness8.6
Rooms8.6
Service8.4
Facilities8.2
Value7.8
PraisedStunning falls views · Prime location near attractions · Friendly and helpful staff · Good breakfast buffet
ComplaintsHidden extra fees (parking/resort) · Maintenance and cleanliness issues · Booking discrepancies (e.g., sofa) · Slow service response

KEYIdeal for view seekers. Allow time for elevators, verify bills, and confirm parking/resort fees.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
The location is excellent (9.6/10), near Clifton Hill and major attractions. You can walk to see Niagara Falls, with convenient shopping and dining nearby.
roomCan I see the falls from the room? Is the view room worth booking?
Yes, every room offers spectacular falls views (9.2/10). Guests highly praise this view, considering it great value for photography and relaxation.
familyIs this hotel suitable for families? What amenities are there for kids?
Very suitable. The hotel offers rich children's activities like Easter events and water park facilities. Children are allowed, but note elevator waits can be long during peak times.
businessHow is the experience for business travelers?
Good experience. The hotel offers 24-hour concierge, express check-in/out, luggage storage, and meeting-related facilities. Staff are professional (8.4/10), aiding efficient business handling.
coupleIs this recommended for couples? Is the atmosphere romantic?
Highly recommended. Couples consider it a top choice for anniversaries. The spectacular falls view and prime location create a romantic atmosphere with enthusiastic staff.
diningWhat are the dining options? How is breakfast?
Options include Fallsview Restaurant, coffee shop, and room service. While some guests noted variable breakfast quality or fee disputes, dining is convenient without leaving the hotel.
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