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Princess Family Club Riviera - All Inclusive

★★★★★·8.4/ 10Recommended
·Resorts
144 rooms· Check-in 03:00 PM / out 12:30 PM
Offsite parking discounted rates availableClubhouseNightclubFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningAll 69 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The resort offers taxi and car hire amenities for your ease in navigating around Playa Del Carmen. When arriving by car, you'll be grateful for the on-site complimentary parking at resort. The resort offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by resort ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. Smoking is permitted solely in the specified smoking zones allocated by resort. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at resort come furnished with linen service and air conditioning, all designed with your ease in mind. Several chosen accommodations at Family Club at Grand Riviera Princess - All Inclusive have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a coffee or tea maker, bottled water and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Family Club at Grand Riviera Princess - All Inclusive. Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available. Upon arrival, make sure to explore bar and nightclub to experience enjoyable evening entertainment within the premises. Throughout the day, engage in the entertaining activities available at Family Club at Grand Riviera Princess - All Inclusive. Make sure to discover the readily available beach at resort. Unwind and conclude each day delightfully by stopping by massage, hot tub, salon, steam room and spa, ensuring a soothing experience. Unwind by the pool at resort and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at resort's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by resort.

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Guest scores & sentiment

From 370 guest reviews · multi-source · as of 2026-07-07

Families praise the exclusive Family Club amenities, kids' pools, and attentive staff. Common complaints include repetitive food, inconsistent cleaning, complex booking processes, and unexpected charges.

Dimension scores · cross-source

Cleanliness8.4
Service8.2
Facilities8.2
Value8.1
Location8.1
Surroundings8.0
PraisedFriendly and helpful staff · Well-maintained pools and facilities · Beautiful grounds and design · Good specialty restaurant food
ComplaintsSevere seaweed and bad smell on beach · Inconsistent food quality · Difficult WiFi connection · Hidden costs or upgrade requirements

KEYIdeal for families with young kids choosing Family Club. Manage expectations on food variety and service consistency.

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