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207 Raphael Penthouse

★★★★·8.4/ 10Recommended
·Apartments
📍Raphael PentHouse Suites 207, 163 5th Street, Sandown, Sandton, Gauteng, 2060 · Sandton ↗
Free WiFiOutdoor furnitureElevatorSmoke-free propertyAirport transportation - pickup (surcharge)Free self parkingAll 7 facilities +
Review
04

Guest scores & sentiment

From 77 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location, spacious suites, and helpful staff, noting good value. Major complaints involve worn facilities, pest issues in some units, noise, poor Wi-Fi, and inconsistent cleaning services requiring extra fees.

Dimension scores · cross-source

Location9.3
Rooms8.1
Facilities7.8
Value7.5
Cleanliness7.2
Service6.9
Surroundings6.8
Wi-Fi5.0
＋ PraisedExcellent location · Helpful host/concierge · Friendly reception staff · Prime location near malls and dining
－ ComplaintsPoor hygiene/pests · Tired/broken facilities · Slow Wi-Fi · Low cleaning frequency/high fees

KEYSuitable for families seeking space/convenience. Verify unit condition, expect noise/wear, and clarify cleaning fees.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?＋
Located in Sandton, within walking distance of Nelson Mandela Square and Sandton City Mall. It scores 9.3/10 for location, praised by guests for its prime spot.
pros_consWhat are the main pros and cons of this hotel?＋
Pros: Excellent location, spacious suites, helpful staff, good value. Cons: Pest issues in some units, worn facilities, poor Wi-Fi, noise, and untransparent cleaning fees.
roomWhat room facilities are available? Is it suitable for families?＋
Offers apartments with kitchens, balconies, and deep soaking tubs. Children are allowed. The Two-Bedroom Apartment is popular among families, though maintenance varies.
serviceWhat transportation and parking services are provided?＋
Free self-parking is available. A roundtrip airport shuttle is offered for a surcharge, available 24/7. Staff are described as helpful, though extra cleaning fees may apply.
policyWhat are the check-in and check-out times? Are pets allowed?＋
Check-in is at 14:00 and check-out at 11:00. Pets are not allowed. The property is smoke-free and features an elevator.
valueWhat is the value for money and recommendation rate?＋
The recommendation rate is 99%. With a value score of 7.5, guests consider it good value due to the prime location and spacious suites despite some facility wear.
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