Name: Gelnar upscale Hotel
Address: Uthman Ibn Affan Road, Al Madinah, SA

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests consistently praise the friendly staff, overall cleanliness, and convenient free shuttle aligned with prayer times. Main complaints involve the shuttle not running 24/7, small capacity causing waits, and occasional room maintenance or cleaning lapses. A minority reported booking cancellations or check-in issues.

Dimension scores · cross-source

Service8.2

Wi-Fi8.0

Rooms7.8

Location7.8

Cleanliness7.7

Facilities7.5

Value7.4

Surroundings7.2

＋ PraisedPrime location near Haram · Free shuttle bus · Friendly staff attitude · Prime location

－ ComplaintsFacility malfunctions/poor maintenance · Poor hygiene details · Front desk service issues · Booking cancelled/no rooms

KEYIdeal for travelers valuing staff service and shuttle convenience. Verify bookings in advance, consider noise tolerance, and check shuttle hours.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Two-Bedroom Suite

1 × Extra-large double bed (Super-king size)60 ㎡up to 4

This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. This suite is air-conditioned and has a flat-screen TV with cable channels, a private entrance, soundproof walls and a mini-bar. The unit has 3 beds.

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One-Bedroom Apartment

1 × Extra-large double bed (Super-king size)40 ㎡up to 2

Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The apartment offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.

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Superior Studio

1 × Extra-large double bed (Super-king size)40 ㎡up to 4

Featuring a private entrance, this air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 3 beds.

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Deluxe Double Room

1 × Extra-large double bed (Super-king size)35 ㎡up to 2

The spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bidet. The double room has tiled floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a mini-bar, as well as a tea and coffee maker. The unit has 1 bed.

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Deluxe Single Room

1 × Twin bed35 ㎡up to 1

Providing free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This single room is air-conditioned and features a flat-screen TV with satellite channels, a private entrance, soundproof walls and a mini-bar. The unit offers 1 bed.

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Facilities · 54

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFree beach shuttleAir conditioningFamily roomsLift / ElevatorExpress check-in/check-outFacilities for disabled guestsIroning serviceParkingPrivate check-in/check-outShuttle service (additional charge)Grocery deliveriesEmergency cord in bathroomVisual aids: BrailleAuditory guidanceStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsFace masks for guests available24-hour securitySecurity alarmThermometers for guests provided by propertyInternet accessFree beach shuttleExpress check-inNo accessible shuttleOffsite parking discounted rates availableBulk dispenser for toiletriesSelf parking (surcharge)Television in common areasAccessible shuttleFree wired internetFront desk (limited hours)GarageHousekeeping on requestNon-smoking roomsRoom serviceWheelchair accessible

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Nearby & map

Sights

1

Prophet's Mosque

place_of_worship

mosque in Medina, Saudi Arabia

2.4km

2

Masjid al-Qiblatain

place_of_worship

mosque in Medina, Saudi Arabia

2.4km

3

Al-Baqi'

historic

first Islamic cemetery of Medina, Saudi Arabia

2.8km

4

Al-Rayah Mosque, Mecca

place_of_worship

A historic mosque in Mecca

880m

5

The Seven Mosques

place_of_worship

complex of six historic mosques in Medina, Saudi Arabia

1.4km

6

Bani Haritsah Mosque

place_of_worship

Mosque in Saudi Arabia

870m

7

Sela

nature

mountain in Medina, Saudi Arabia

1.5km

8

Al-Rayah Mosque

place_of_worship

Mosque in Saudi Arabia

878m

1

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.