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Hampton Inn & Suites Charleston-West Ashley

Name: Hampton Inn & Suites Charleston-West Ashley
Address: 678 Citadel Haven Drive, Charleston, US

★★★·9.1/ 10Excellent

HHampton by Hilton·Hilton Honors·Hotels

📍678 Citadel Haven Drive · Charleston ↗

📞004930809475110·Official site ↗

Check-in 03:00 PM / out 11:00 AM

Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 55 facilities +

Review

Official

The first A&O in Salzburg offers single, double, family and multi-bed rooms. The inviting lobby includes a bar and is open 24/7. A PhotoFunBox, Kids Corner and Sky TV also are available for you. In the morning you can start the day with our all-you-can-eat breakfast buffet. Our A&O Salzburg Hauptbahnhof is only 500m away from the central station located and can easily be reached by public transport. From the hotel the city can comfortably be explored by foot.

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite

Hilton Honors · From guest reports · actual benefits may vary

Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely

Late checkoutRarely

Welcome giftRarely

Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.

Guest scores & sentiment

From 288 guest reviews · multi-source · as of 2026-07-10

Guests praise the friendly staff, cleanliness, and modern renovated facilities. Breakfast and location are highlights. Common complaints include musty odors, noisy AC units, poor soundproofing, and occasional breakfast shortages or quality drops.

Dimension scores · cross-source

Service8.8

Facilities8.8

Location8.6

Cleanliness8.6

Surroundings8.6

Value8.2

＋ PraisedFriendly and professional staff · Varied and delicious breakfast · Generally clean · Convenient location

－ ComplaintsAging facilities needing renovation · Musty or unpleasant odors · Poor hygiene details · Noisy or faulty AC

KEYSuitable for those valuing service and cleanliness. Check room condition regarding odors and noise sensitivity.

FAQ · grounded in hotel data & reviews

locationHow is the location and what nearby amenities are there?＋

Located just a mile from Citadel Mall and a short drive to downtown, it offers convenient access to attractions and shopping.

diningWhat is the breakfast situation and are there other dining options?＋

Daily buffet breakfast is highly rated, and the 24/7 Suite Shop offers snacks. However, some guests noted occasional shortages or quality inconsistencies.

familyIs this hotel suitable for families?＋

Yes, it allows pets, has an outdoor pool with a shallow end and fence, and offers spacious rooms with essentials like coffee makers.

businessWhat support is available for business travelers?＋

It features a business center, free Wi-Fi, laundry facilities, and work desks. Staff service is highly praised with a dimension score of 8.8.

coupleHow is the experience for couples? Is it quiet?＋

Renovated facilities are modern and staff are friendly. However, some rooms have poor soundproofing, noisy AC, or musty odors, so request carefully.

roomWhat are the room facilities and service standards?＋

Rooms are spacious with AC, coffee makers, and desks. Cleanliness is high and facilities are modern post-renovation, though some maintenance issues may occur.

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Room types · 10

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

One-Bedroom King Suite

1 × Sofa bed30 ㎡up to 4

The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This suite offers a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

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Queen Room with Two Queen Beds and Bath Tub - Mobility Access

2 × Queen bed30 ㎡up to 4

This accessible room features air conditioning, cable TV, and tea-and-coffee-making facilities.

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King Room

1 × Extra-large double bed (Super-king size)28 ㎡up to 2

This double room provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

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King Room - Disability Access

1 × Queen bed28 ㎡up to 2

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, a sofa, as well as heating. The unit offers 1 bed.

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RoomKing Room - Disability Access/Non-Smoking

King Room - Disability Access/Non-Smoking

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed28 ㎡up to 2

This accessible room features air conditioning, cable TV, and tea-and-coffee-making facilities.

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King Study Room with Sofa bed

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed28 ㎡up to 4

This room features a seating area with sofa bed.

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King Suite with Kitchen - Non-Smoking

1 × Sofa bed28 ㎡up to 4

The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. This suite offers a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

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Queen Room - Disability Access

2 × Double bed28 ㎡up to 4

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.

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Queen Room with Two Queen Beds

2 × Queen bed28 ㎡up to 4

This quadruple room provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

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Room, Accessible, Non Smoking

2 × Queen Bed22 ㎡up to 4

2 Queen Beds240 sq feet Internet - Free WiFi and wired internet accessEntertainment - 50-inch LCD TV with premium channelsFood & Drink - Refrigerator and microwave Sleep - Pillowtop bed, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe and phoneComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Nearby & map

Dining

Wild Common

American Contemporary · ★ Michelin

$$$$

Chef Orlando Pagán's tasting menu is far from common, and while upgrades like caviar eggs Benedict and wagyu are indeed available, there's nothing standard here. From the price (less than $100) and the focus on local ingredients to the wildly creative dishes with a global bent, this is fine dining injected with a bit of fun. Pho with carrot kimchi or hamachi crudo with coconut and kumquat may kick off the meal before roasted carrot and walnut tortelli with carrot fondue and browned butter whey foam, and entrees like dry-aged New York strip with a polenta cake and king trumpet mushrooms. In yet

8.3km

Vern's

American Contemporary · ★ Michelin

$$$

The husband-and-wife team of Daniel and Bethany Heinze have created one of Charleston's most popular spots. Reservations at Vern's are highly coveted, though some may try their luck at the handful of bar seats saved for walk-ins. Charleston may be a dressed-up town, but inside this hotspot, it's more homey than fussy, with rich wood floors and tables set with flickering candles. Lowcountry ingredients are championed on a menu that reflects Chef Heinze's travels. It all shifts with the seasons but items like charred sourdough with allium butter or raw yellowfin tuna with Calabrian chili are dyn

8.3km

Malagón Mercado y Taperia

Spanish · ★ Michelin

Don't be fooled by this unassuming spot off King Street; Malagón is a find. It's a small space with an appealing old-world ambience, where shelves are stocked with wines and imported produce and an open kitchen offers a peek at the goings-on. Chef Juan Cassalett's tapas-focused, Spanish menu has a clear spark. Nothing is overcomplicated, and there is beauty in the precision in dishes like fried rabbit leg with a savory crème fraîche dipping sauce and la bomba de la Barceloneta, with diced pork stuffed inside mashed potato and then fried. It's all deceptively simple and deliciously surprising,

8.7km

Rodney Scott's BBQ

Barbecue, Regional Cuisine · Bib

Note: Temporarily closedLike the very line of people waiting to get in, a thick haze of sweet smoke wraps around this handsome brick building. Rodney Scott’s whole-hog barbecue is a rite of passage for anyone who lives in or visits South Carolina, though true fans will drive 1.5 hours north to the original in Hemingway. Scott has hog in his blood: His parents raised them and opened a variety store and restaurant in 1972. The menu today is expansive, but the real gem is the pulled pork, which arrives soft as cotton candy, ready to be sopped in an electric sauce of vinegar, lemon juice, and spic

7.9km

Leon's Oyster Shop

Seafood · Bib

When the garage doors are up, doors and windows wide open, and the breeze blowing right through, this oyster bar has few equals. Naturally, the seafood is well-sourced at what once was a filling station. But what draws us in again and again are the small culinary twists that go a long way. A hearty smoked mahi mahi dip comes with, of all things, fried saltine crackers. A stunning shrimp roll is tossed with slivers of seedless jalapenos, garnished with crushed potato chips, and stuffed into toasted brioche. Marinated in hot sauce, brined in buttermilk, and seasoned with Old Bay, the fried chick

8.3km

Lewis Barbecue

Barbecue · Bib

A mural of a steer watches over the parking lot with the words “All Hail the King” in bold lettering, and firewood stacked to the roof overlooks a gravel patio set with picnic tables. A thick haze of smoke wafts in the air. Welcome to Texas by way of the Lowcountry. John Lewis, who earned a name for himself when he opened LA Barbecue in Austin, has brought with him all things smoke and beef. Beautiful, near-melting slivers of brisket and the weekend-only beef rib are essential orders, sold by the pound and sliced in front of you at the counter. Sides like green chili corn pudding and potato sa

8.4km

Xiao Bao Biscuit

Asian

For over a decade, Chef Josh Walker has painted broad strokes at this converted 1940s-era gas station, where he's built a loyal following for his take on a wide swath of Asian cuisines. For sure, he isn’t trying to recreate a grandmother’s recipe or satisfy traditionalists. He has his own ideas, which explains how Japanese, Thai, and Chinese influences intersect on the menu. One recent favorite is a play on okonomiyaki, which arrives as a tight latticework of cabbage covered in chili sauce and blanketed in wispy bonito flakes and two thick slabs of bacon. When ordering, let the server know tha

8.1km

Chubby Fish

American, Seafood

$$$

Ask any Charlestonian if they've been to Chubby Fish and they'll either rave or tell you they can't get in. Open since 2018, this walk-in only spot is easily recognized by the long line that forms outside. If you're lucky enough to get in, there's a hip look and feel with a communal table at the center, tall ceilings and an open kitchen where you can see the team at work. As the name suggests, it's all about the sea, and Chef/owner James London's menu comprises raw offerings, appetizers and entrees that change often (they're handwritten over the kitchen). North Carolina yellowtail tuna crudo o

8.4km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Hampton Inn & Suites Charleston-West Ashley

Tier × benefits, as tested

Guest scores & sentiment

Room types · 10

One-Bedroom King Suite

Queen Room with Two Queen Beds and Bath Tub - Mobility Access

King Room

King Room - Disability Access

King Room - Disability Access/Non-Smoking

King Study Room with Sofa bed

King Suite with Kitchen - Non-Smoking

Queen Room - Disability Access

Queen Room with Two Queen Beds

Room, Accessible, Non Smoking

Facilities · 55

Nearby & map