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Londoner Grand, a Luxury Collection Hotel, Macau

★★★★★·9.4/ 10Excellent
TThe Luxury Collection·Marriott Bonvoy·Hotels
2025 opened· Check-in 03:00 PM / out 11:00 AM
Express check-outMeeting roomsFitness facilitiesHealth clubAir conditioningSwimming poolAll 68 facilities +
Review
Official

Londoner Grand, a Luxury Collection Hotel, Macao provides flawless service and all the necessary facilities for visitors. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service and safety deposit boxes to ensure a comfortable stay for guests. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Londoner Grand, a Luxury Collection Hotel, Macao · 万豪白金入住报告(2024年8月)

  • plat benefits
  • dated design
2025-01-23

****35bdb · 2025-01-23 · Source ↗

Londoner Grand, a Luxury Collection Hotel, Macao · 万豪钛金入住报告

  • 自动延到4点
  • 因为酒店体量比较大而且入住率又不是很高吧,当天订完也没谈心入住前就发现升套了。豪华套房125平。
  • 因为疫情,hh直接给在自助餐厅,不知道现在改没改。我在大众点评上看一个人好像也要两百的。。就是赌城自助的风格,种类多,有海鲜。以hh的标准来看绝对是大大超出预期了(毕竟是免费给的)。
  • 赌场酒店很大方,自动升套。估计澳门实在是不缺好酒店,这家喜来登因为太老太旧所以没什么人气。隔壁就是瑞吉、康来德和伦敦人,在这一整个大连体建筑里喜来登算是最差的了。如果现在hh还是直接给自助餐,那两个人去600入住绝对是物超所值。
2022-11-24

****15ab5 · 2022-11-24 · Source ↗

See all 2 reports →
04

Guest scores & sentiment

From 412 guest reviews · multi-source · as of 2026-07-06

Guests praise the renovated British-themed rooms, smart tech, and massage chairs, alongside exceptional, personalized service with frequent upgrades. Minor complaints include construction odors, delayed room service, unresponsive housekeeping phones, and slow post-departure complaint handling.

Dimension scores · cross-source

Cleanliness9.6
Location9.5
Value9.4
Service9.4
Facilities9.4
Surroundings9.4
PraisedEnthusiastic service, responsive butlers · Frequent free upgrades and birthday surprises · Spacious, clean, smart room facilities · Equipped with massage chairs
ComplaintsOdors from renovation/perfume in some areas · Inconsistent bedding comfort · Long waits for luggage storage · Average views or noise in some rooms

KEYIdeal for luxury seekers valuing service. Avoid odor-prone towers and verify room service response times.

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