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Hampton Inn Houston Willowbrook Mall

★★★·8.7/ 10Recommended
HHampton by Hilton·Hilton Honors·Hotels
1998 opened · 2003 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorExpress check-in/check-outAll 42 facilities +
Review
Property information · Agoda

Hampton Inn Houston-Willowbrook Mall provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with blackout curtains for a more pleasant stay. In select rooms, visitors can enjoy a touch of amusement with the availability of television and in-room video streaming for their entertainment needs. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Hampton Inn Houston-Willowbrook Mall. Throughout the day, engage in the entertaining activities available at Hampton Inn Houston-Willowbrook Mall. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

Hilton Honors · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastConditions apply

Breakfast or bonus points

Lounge accessNot included
Late checkoutNot included
Welcome giftNot included
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 195 guest reviews · multi-source · as of 2026-07-13

Guests praise the prime location near Willowbrook Mall, friendly staff, and comfortable beds. Common complaints include aging facilities, room odors/cleanliness issues, basic breakfast, and noise from construction or nearby areas.

Dimension scores · cross-source

Location9.0
Service8.7
Cleanliness8.7
Value8.4
Surroundings8.0
Facilities7.9
+ PraisedPrime location near mall/restaurants · Friendly and helpful staff · Comfortable beds and clean rooms · Good breakfast variety
- ComplaintsPool closed or cold · Room odors or humidity · Slow breakfast service or quality issues · Noise disturbances

KEYSuitable for shoppers and business travelers. Avoid rooms near smoking areas or construction; manage expectations regarding facility age.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?+
It has a prime location next to Willowbrook Mall with easy access to downtown Houston, dining, and nearby attractions like Sam Houston Race Park.
diningDoes the hotel offer breakfast? How is it rated?+
It offers a complimentary grab-and-go breakfast. While some find it basic, the service dimension scores high at 8.7, reflecting friendly staff.
familyIs this hotel suitable for families with children?+
Yes, it features family rooms and is next to a mall with ample dining and entertainment. Family travelers highly rate its convenience and service.
businessHow is it for business travelers?+
Business guests appreciate the location and service. Free wired internet is available. Note that some rooms may have aging facilities or noise issues.
coupleHow is the experience for couples? Are the beds comfortable?+
The Cloud Nine beds are comfortable for rest. Environment scores 8.0, but some rooms may have odors or cleanliness issues, so request a non-smoking room.
roomWhat are the pros and cons of the rooms?+
Pros include comfortable beds, AC, and non-smoking options. Cons involve aging facilities, potential odors, sticky carpets, and occasional cleaning issues.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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