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H4 Hotel Berlin Alexanderplatz

★★★★·9.0/ 10Excellent
·Hotels
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageAll 50 facilities +
Review
04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the prime location, comfortable beds, and extensive breakfast. Common complaints involve outdated room amenities (carpets, lack of fridge/closet), AC failures, hygiene issues, and high parking fees.

Dimension scores · cross-source

Location9.3
Surroundings9.2
Service8.7
Rooms8.6
Cleanliness8.6
Wi-Fi8.5
Facilities8.4
Value8.3
+ PraisedExcellent location · Friendly staff · Good breakfast · Convenient transport
- ComplaintsRoom facilities/hygiene issues · Missed housekeeping · Discrepancy from photos · Pillows too soft or mattresses uncomfortable

KEYIdeal for transit-focused travelers. Request courtyard rooms, inspect facilities upon arrival, and budget for parking.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport convenience?+
Excellent location (9.3/10). Just a 2-minute walk to Mollstraße/Prenzlauer Allee Tram Stop, near Alexanderplatz.
diningAre breakfast and dining options extensive?+
Breakfast scores 8.3/10 and is praised for being extensive and delicious. The Gaumenfreund restaurant offers international cuisine.
roomAre rooms fully equipped? Is there a fridge or closet?+
Rooms score 8.6/10 with TVs and free internet. However, some guests report missing fridges or closets and outdated amenities.
serviceWhat is the staff attitude like?+
Service scores 8.7/10. Most guests find staff friendly and helpful, though a few noted slow front desk efficiency.
facilityWhat fitness and leisure facilities are available?+
Features a gym (surcharge) and sauna. Also includes a terrace, disabled facilities, and pet-friendly areas.
policyWhat are the check-in and check-out times?+
Check-in is at 15:00 and check-out at 12:00. Cashless payment and contactless check-in/out are available.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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