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Ex Hacienda Santa Cecilia

★★★★★·8.9/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 78 facilities +
Review
Official

Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, charcoal grills, and a banquet hall. Satisfy your appetite at La Troje, a family restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Local cuisine breakfasts are available daily from 7:00 AM to 1:00 PM for a fee. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Jiutepec? This hotel has 8611 square feet (800 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 16 air-conditioned rooms featuring Smart televisions.

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Guest scores & sentiment

From 167 guest reviews · multi-source · as of 2026-07-13

Guests praise the friendly staff, tranquil environment, and beautiful facilities, though dining opinions vary. Common complaints include poor room maintenance, inconsistent hot water, pool cleanliness issues, and mixed reception service quality.

Dimension scores · cross-source

Facilities9.1
Cleanliness9.1
Value9.0
Service9.0
Surroundings9.0
Location8.5
PraisedFriendly and attentive staff · Tranquil and relaxing environment · Beautiful architecture and gardens · Good food quality
ComplaintsAging facilities/uncomfortable beds · Inconsistent hot water · Poor soundproofing · Difficult entry/parking issues

KEYSuitable for relaxation seekers. Inspect room condition and hot water availability upon arrival.

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