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Four Points By Sheraton Bekasi

9.4/ 10Excellent
·Hotels
2025 opened· Check-in 03:00 PM / out 12:00 PM
No single-use plastic water bottlesElectric car charging stationNo single-use plastic strawsMeeting roomsHealth or beauty spa nearby24-hour front deskAll 35 facilities +
Review
04

Guest scores & sentiment

From 286 guest reviews · multi-source · as of 2026-07-20

Guests praise the enthusiastic staff, extensive breakfast, clean rooms, and great city views. Minor complaints include inconsistent fruit quality, breakfast seating issues, temporary-looking kids' facilities, and occasional reservation confusion.

Dimension scores · cross-source

Cleanliness9.8
Service9.7
Location9.7
Facilities9.6
Value9.5
Surroundings9.4
+ PraisedFriendly and professional service · Convenient location connected to mall · Clean and comfortable rooms · Good family/kids facilities
- ComplaintsDifficulty finding seats at breakfast · Bathroom facilities need upgrading · Occasional breakfast fruit quality or variety issues · Occasional lack of pool staff

KEYIdeal for families and business travelers. Arrive early for breakfast, note kids' area is temporary, and suggest more Western options for international guests.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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