Guest scores & sentiment

From 152 guest reviews · multi-source · as of 2026-07-18

Guests praise the central location, spacious rooms, excellent dining, and friendly staff. Key complaints involve aging facilities, poor soundproofing, parking scarcity and hidden fees, and unstable Wi-Fi.

Dimension scores · cross-source

Surroundings8.8

Facilities8.6

Location8.0

Service7.2

Cleanliness7.0

Value5.4

＋ PraisedExcellent dining & breakfast · Spacious & comfortable rooms · Well-maintained pools & spa · Central & convenient location

－ ComplaintsLimited parking & extra fees · Unexpected 15% credit card surcharge · Street noise & slow hot water · Aging carpets & gym equipment

KEYSuitable for travelers prioritizing convenience and dining. Confirm room orientation to avoid noise, bring toiletries, and plan parking in advance.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite Premium

1 × Extra-large double bed (Super-king size)38 ㎡up to 3

Guests will have a special experience as this suite features a hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

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Apartment (2 Adults)

1 × Extra-large double bed (Super-king size) / 2 × Twin bed35 ㎡up to 3

This apartment has air conditioning, heating and kitchen facilities, including a dining table. It also has a seating area, a flat-screen cable TV and a complete bathroom with a spa bath. It has a balcony and views of the garden.

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Junior Suite

1 × Extra-large double bed (Super-king size)32 ㎡up to 3

This suite features a hot tub. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This suite features soundproof walls, a tea and coffee maker, a flat-screen TV with cable channels and a patio. The unit has 1 bed.

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Facilities · 71

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsHot tub/JacuzziMassage servicesParkingCurrency exchangeSolariumShared lounge/TV areaShuttle service (additional charge)Concierge serviceAllergy-free roomKid mealsHeated poolPublic BathOutdoor furnitureCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyDelivered food - securely coveredKey card accessInternet accessJapanese gardenExercise/lap poolNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableSelf parking (surcharge)Beach umbrellasSnack bar/deliSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Access to nearby indoor poolVegetarian menu options availableAccessible train station shuttleAccessible shuttleFree wired internetFront desk (limited hours)GarageGolfing on siteHousekeeping on requestRestaurantRoom serviceNon-smoking throughout