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Milano Hotel

★★★·8.3/ 10Recommended
·Hotels
📍Muyenga Road, Kampala · Kampala ↗
Meeting roomsFree breakfastFull-service spa24-hour front deskGardenLuggage storageAll 21 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praised location, free parking, spacious rooms, and friendly staff. Major complaints included poor breakfast quality, uncomfortable beds, thin soundproofing causing noise issues, and missing amenities like hairdryers and fridges.

Dimension scores · cross-source

Service8.9
Cleanliness8.4
Value8.3
Rooms8.2
Location8.2
Facilities7.8
Wi-Fi7.7
＋ PraisedFriendly and helpful staff · Convenient location and parking · Abundant and tasty breakfast · Convenient location
－ ComplaintsPoorly maintained facilities · Hygiene issues (pests/leftovers) · Noise disturbance at night · Missing amenities

KEYSuitable for drivers or short stays. Not recommended for light sleepers due to noise; expect basic breakfast and limited amenities.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? How is the transport?＋
Located near major attractions in Kampala, it offers a 24-hour front desk, concierge, and paid airport shuttle. Guests praise its convenient location (Dimension Score: 8.2/10).
facilityIs there free parking?＋
Yes, free self-parking is available. Wheelchair-accessible parking spots are also provided for guests' convenience.
diningHow is the breakfast?＋
Free continental breakfast is served. Reviews are mixed; while some find it tasty, many complain about limited variety and poor quality coffee. It is a common negative point.
roomAre rooms fully equipped? Is there a hairdryer and fridge?＋
Rooms feature flat-screen TVs and free WiFi with spacious layouts. However, many guests report missing basics like hairdryers and fridges, along with maintenance issues like faulty sockets.
serviceHow is the staff service?＋
Staff are widely praised for being warm and friendly. Service is a key strength, scoring high at 8.9/10 in guest dimensions.
pros_consWhat are the main pros and cons?＋
Pros: Convenient location, free parking, spacious/clean rooms, friendly staff. Cons: Poor breakfast, uncomfortable beds, noise issues, and missing amenities like hairdryers/fridges.
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