Name: Grand Plaza
Address: MSA Road, Munnar, IN

04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-13

Guests praise friendly staff, unique morning tea plantation walks, and eco-initiatives. Rooms are comfortable with good breakfast. Complaints focus on outdated rooms, broken mattresses, hygiene issues, and value concerns.

Dimension scores · cross-source

Service9.0

Value8.0

Location8.0

＋ PraisedExceptional and warm staff service · Informative morning walks led by GM · Welcoming spice tea and wet towels · Extensive breakfast buffet variety

－ ComplaintsRooms considered somewhat small · Breakfast taste or portion complaints · Cleanliness and facility issues in some rooms · Poor mattress quality reported

KEYIdeal for nature lovers valuing service. Verify room condition upon booking; avoid if expecting modern hardware.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Emience Suite

1 × Extra-large double bed (Super-king size)37 ㎡up to 4

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with lake views, this suite also provides a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.

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Ambiance Room

1 × Extra-large double bed (Super-king size)20 ㎡up to 4

Fitted with a seating area, rooms feature a flat-screen TV with satellite channels and a wardrobe. The attached bathroom comes with hot and cold shower facilities. Rooms also feature a balcony offering hill and tea plantation views.

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Elegance Room

1 × Extra-large double bed (Super-king size)20 ㎡up to 4

Fitted with a seating area, rooms feature a flat-screen TV with satellite channels and a wardrobe. The attached bathroom comes with hot and cold shower facilities. Rooms are fitted with a fan.

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Facilities · 78

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableHealth or beauty spa nearbyGuest education on local ecosystems and cultureFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceCar hirePacked lunchesParkingTable tennisCurrency exchangeKaraokePrivate check-in/check-outBoard games/puzzlesShuttle service (additional charge)Concierge serviceKid mealsEvening entertainmentOutdoor furnitureFruitsSpa/wellness center servicesBeauty ServicesBadminton equipmentCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safety24-hour securityDelivered food - securely coveredBroadcast Live sport eventsCooking classInternet accessNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availablePlayground on sitePrivate picnicsReception hallBicycle-friendly propertySnack bar/deliTelevision in common areasVegetarian menu options availableAccessible train station shuttleAccessible shuttleFree wired internetFront desk (limited hours)Golfing on siteGuest education on local ecosystems and cultureHealth or beauty spa nearbyHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskWheelchair accessible

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Nearby & map

Sights

1

Subramanya Temple, Munnar

place_of_worship

Hindu temple in Munnar, Kerala

1.7km

2

Mount Carmel Church

place_of_worship

church in Munnar, Kerala, India

1.6km

3

Munnar Tea Museum

museum

tea museum, industry and history museum in Idukki district Kerala, India

2.7km

4

Carmelagiri Elephant Park

park

theme park in Kerala, India

4.5km

1

2

3

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.