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Pensión Lo Bilbao

8.7/ 10Recommended
·Guest houses
Air conditioningLift / ElevatorSafety deposit boxFacilities for disabled guestsPrivate check-in/check-outCashless payment availableAll 16 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the central Old Town location, cleanliness, and comfortable beds. Main complaints include noise from the nearby square, small room size, and AC issues. Some mention poor service, security concerns, and cleaning lapses.

Dimension scores · cross-source

Location9.5
Rooms8.9
Cleanliness8.9
Surroundings8.6
Value8.5
Service8.5
Wi-Fi8.4
Facilities8.4
+ PraisedExcellent location · Clean and comfortable rooms · Great breakfast · Prime old-town location with convenient dining and transit
- ComplaintsInsecure entrance door · Lack of bathroom privacy · Street noise issues · Noise from square or courtyard at night

KEYIdeal for short stays in lively centers. Earplugs recommended for noise-sensitive guests. Check room orientation and AC functionality.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and nearby transport?+
Situated in the heart of Bilbao’s Old Town with a location score of 9.5/10, it is steps from Arriaga Theatre and Casco Viejo. Major landmarks like the Guggenheim Museum and San Mamés Stadium are within a few kilometers.
roomAre the rooms spacious and quiet at night?+
Some guests note rooms are compact, and square-facing rooms may experience nighttime bar noise, so earplugs are recommended. Room and cleanliness scores are both 8.9/10, though the AC can occasionally stop intermittently.
policyWhat are the check-in and check-out times, and is self-service available?+
Check-in is at 15:00 and check-out at 12:00. The property offers private and contactless check-in/check-out, accepts cashless payment, and provides invoices.
coupleIs this hotel suitable for couples or solo travelers?+
It is highly rated by solo travelers and couples, who praise the central location, modern amenities, and tidy beds. Couples especially appreciate the nearby dining, though non-square-facing rooms are advised.
familyAre children and pets allowed at the hotel?+
Children are welcome, but pets are not allowed. The hotel features an elevator, disabled-access facilities, and safety deposit boxes, making it suitable for short family stays.
diningDoes the hotel provide breakfast, and are there dining options nearby?+
The provided facts do not specify an in-house breakfast, though some guests mention it receives positive remarks. The central Old Town location ensures numerous restaurants and cafés are within walking distance.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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