Name: Budgetel Inn & Suites Hotel
Address: 35 28th Street Southwest, Grand Rapids, US

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praised friendly staff, convenient location, and comfortable beds. Major complaints involved severe hygiene issues (cockroaches, odors), broken facilities, noise, and safety concerns. Experiences were highly polarized.

Dimension scores · cross-source

Service7.9

Location6.8

Wi-Fi6.7

Value6.2

Rooms6.1

Facilities5.9

Cleanliness5.8

Surroundings5.2

＋ PraisedFriendly and helpful staff · Comfortable beds · Good value for price · Convenient location

－ ComplaintsPoor hygiene/pests · Outdated/broken facilities · Strong unpleasant odors · Noise disturbances

KEYSuitable for budget travelers tolerant of aging facilities. Those prioritizing hygiene and safety should proceed with caution.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room with Two Double Beds

2 × Double bed18 ㎡up to 4

A microwave and refrigerator are included in this room, along with cable TV.

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King Room with Spa Bath

1 × Extra-large double bed (Super-king size)18 ㎡up to 2

A microwave and refrigerator are included in this room, along with cable TV. A spa bath is also provided.

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Double Room

1 × Double bed13 ㎡up to 2

A microwave and refrigerator are included in this room, along with cable TV.

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Facilities · 32

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFax/photocopyingParkingPets allowedStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningFace masks for guests available24-hour securityKey card accessInternet accessOffsite parking discounted rates availablePrivate picnicsSecured parkingSelf parking (surcharge)ATM/bankingTelevision in common areasFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsNon-smoking throughout