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Casablanca Hotel

★★★·8.6/ 10Recommended
·Hotels
📍Strada Comunale Villa Conti 71, Civitanova Marche, MC, 62012 · Civitanova Marche ↗
📞+393403393400
Padel court on siteMeeting roomsFree breakfastGardenTerraceFree WiFiAll 33 facilities +
Review
Official

Located in Civitanova Marche, Casablanca Hotel is within a 15-minute drive of San Marone Church and Villa Buonaccorsi. This hotel is 9. 4 mi (15. 1 km) from Cripta di Sant'Ugo and 11. 5 mi (18. 5 km) from Church of Santa Maria. Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. The front desk is staffed during limited hours. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. At Casablanca Hotel, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM. Make yourself at home in one of the 7 air-conditioned rooms featuring espresso makers and flat-screen televisions. Rooms have private balconies or patios. Complimentary wired and wireless Internet access is available. Private bathrooms have complimentary toiletries and bidets.

04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the prime Old San Juan location, friendly staff, and distinctive rooftop areas with jacuzzis. Common complaints involve the small, noisy elevator, inadequate soundproofing and hallway light leakage, compact windowless rooms, and occasional housekeeping or maintenance lapses such as dust, broken fixtures, or water outages. Overall, the stay is highly rated, though operational consistency needs improvement.

Dimension scores · cross-source

Location9.5
Service8.9
Rooms8.4
Cleanliness8.2
Facilities8.0
Value7.9
Wi-Fi7.7
＋ PraisedExcellent location · Friendly staff · Great rooftop areas · Prime location
－ ComplaintsPoor room cleanliness · Facility failures and poor maintenance · Poor soundproofing · Unreliable hot water

KEYIdeal for travelers prioritizing Old San Juan exploration on foot. Expect compact rooms, a slow elevator, and some noise; inspect room condition upon check-in.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and convenience?＋
Located in the heart of Old San Juan with a top score of 9.5. It offers great convenience for exploring the city and vibrant surroundings.
serviceWhat is the staff attitude like?＋
Staff service is highly rated (8.9). Guests praise them for being friendly, helpful, and offering perks like free lobby coffee.
roomHow are the room size and lighting?＋
Some rooms, like Interior Queens, are compact and windowless. Junior Suites are better, but check room type carefully due to size constraints.
pros_consWhat are the main pros and cons?＋
Pros: Prime location, friendly staff, rooftop jacuzzis. Cons: Noisy small elevator, poor soundproofing, windowless rooms, and occasional maintenance issues.
familyIs this hotel suitable for families?＋
Pet-friendly with playgrounds and accessibility features. However, some rooms are small/windowless, so book suites for families and check elevator availability.
policyWhat are the check-in and check-out times?＋
Check-in is at 14:00 and check-out at 11:00. Front desk has limited hours. The property is smoke-free.
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