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Marriott’s Mai Khao Resort - Phuket

★★★★·9.1/ 10Excellent
·Hotels
Area shuttle (surcharge)No single-use plastic strawsNo single-use plastic stirrersExpress check-outFitness facilities24-hour front deskAll 47 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise spacious, well-equipped apartments, attentive staff, and family activities. Complaints focus on limited, pricey dining options, missing ovens, sales pressure, and restricted elite benefits.

Dimension scores · cross-source

Service9.0
Cleanliness8.8
Surroundings8.6
Facilities8.2
Value8.0
Location7.0
PraisedSpacious apartments with full kitchen/laundry · Warm and attentive staff service · Rich kids' club and activities · Quiet and private environment
ComplaintsSmall and crowded kids' club · Limited and pricey dining options · Occasional hygiene issues (e.g., cockroaches) · Poor booking experience

KEYIdeal for families/long stays seeking tranquility. Expect high dining costs and limited elite perks; appreciate in-room cooking facilities.

FAQ · grounded in hotel data & reviews

policyWhat are the check-in and check-out times?
Check-in is at 16:00 and check-out at 10:00. Express services and luggage storage are available to streamline your stay.
locationHow is the location and transportation convenience?
Located at Mai Khao Beach, the hotel scores 8.6 for environment and offers a quiet setting. However, it is somewhat remote, so advance planning or shuttle use is advised.
familyIs this hotel suitable for families?
Highly recommended for families. 113 family guests praised the spacious apartments and full kitchens. Supervised kids' activities, mini-golf, and a waterslide ensure a rich experience.
coupleHow is the experience for couples?
28 couple guests appreciated the spacious rooms and daily butler service. Private balconies offer scenic views, though some facilities are slightly dated and the adjacent JW pool requires a fee.
roomWhat are the features of the room facilities and layout?
Rooms feature spacious apartment layouts with air conditioning, private balconies, free WiFi, and kitchenettes including laundry. Some units lack ovens, and the facilities dimension scores 8.2.
diningWhat are the dining options and policies?
The hotel features Delights Noodle Bar and a poolside bar with 24-hour room service. Breakfast is available at an additional charge, and nearby dining options are limited.
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