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Casa de Isabella, a Kali Hotel

★★★★·9.4/ 10Excellent
·Hotels
Health or beauty spa nearbyAir conditioningSwimming poolSafety deposit boxTerracePrivate check-in/check-outAll 33 facilities +
Review
04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime location, colonial charm, and exceptional staff service, with breakfast highly rated. Common complaints include dimly lit rooms, inconsistent hot water, cold pool, and pigeon mess. One severe theft incident noted.

Dimension scores · cross-source

Service9.8
Cleanliness9.4
Rooms9.3
Value9.1
Location9.1
Facilities9.1
Surroundings9.0
Wi-Fi8.8
PraisedExcellent location · Friendly staff · Generous breakfast · Beautiful design
ComplaintsNoise disturbance · Lack of privacy · Cold pool water · Poor lighting in some rooms

KEYIdeal for those valuing location and service. Avoid ground-floor dark rooms; expect variable hot water and cold pool.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near major attractions?
Located in Santa Marta's Old City, it is a stone's throw from Los Novios Park and the historic cathedral, scoring 9.1 for location.
diningHow is the breakfast? Any special features?
Highly praised for its delicious variety, including cooked-to-order dishes, tropical fruits, and Colombian coffee.
serviceWhat is the level of service at this hotel?
Service scores an impressive 9.8, with guests praising the enthusiastic, professional, and multilingual staff.
coupleIs this hotel suitable for couples? Are there romantic elements?
Ideal for couples, featuring colonial decor and suites with unique elements like exposed red-brick walls and canopy beds.
familyWhat should families with children keep in mind?
Children are allowed, but note that some ground-floor rooms have poor lighting, mosquitoes, and small pools. Avoid street-facing rooms for better rest.
roomAre the rooms well-equipped? Is there Wi-Fi?
Rooms feature iPod docks, free Wi-Fi, and flat-screen TVs. Wi-Fi scores 8.8, though some guests report instability.
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