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Hyatt Place Nashville Franklin Cool Springs

★★★·9.0/ 10Excellent
HHyatt Place·World of Hyatt·Hotels
126 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 60 facilities +
Review
Official

Hyatt Place Nashville Franklin Cool Springs provides flawless service and all the necessary facilities for visitors. Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. The hotel's daily housekeeping ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Hyatt Place Nashville Franklin Cool Springs. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Throughout the day, engage in the entertaining activities available at Hyatt Place Nashville Franklin Cool Springs. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

DiscoveristExploristGlobalist
World of Hyatt · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Club access at select properties

Late checkoutSubject to availability

until 14:00

Welcome giftSubject to availability
Earn 30 Tier-Qualifying Nights or 50,000 Base Points in one calendar year. Elite status is received after meeting the requirement and lasts through February of the second calendar year following qualification; members must re-qualify each calendar year.
04

Guest scores & sentiment

From 468 guest reviews · multi-source · as of 2026-07-05

Guests praised friendly staff, clean spacious rooms, and convenient location. Common complaints included inconsistent breakfast quality, dated facilities with maintenance issues, poor outlet placement, and accessibility flaws.

Dimension scores · cross-source

Location9.2
Service9.0
Cleanliness8.8
Facilities8.7
Value8.6
Surroundings8.6
PraisedSpacious and comfortable rooms · Friendly and helpful staff · Soft and clean bedding · Convenient location
ComplaintsInconsistent breakfast quality · Facility malfunctions or missing items · Insufficient electrical outlets · Noise disturbances

KEYSuitable for those valuing service and location. Expect facility wear, bring extension cords, and lower breakfast expectations.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the nearby transportation?
Yes, the location is highly rated (9.2/10). It is conveniently situated in the Nashville/Franklin/Cool Springs area for easy travel.
diningHow is the breakfast? What are the options?
Breakfast has varied options but inconsistent quality. Some guests noted weak coffee or cold food. Globalist members receive official breakfast perks.
serviceAre the staff friendly and helpful?
Excellent. With a service score of 9.0, guests consistently praise the friendly and helpful staff as a key highlight.
roomAre the rooms well-equipped? Is there a work desk?
Spacious suites feature a 42-inch TV, sofa bed, coffee maker, fridge, and work desk. However, some guests noted inconvenient outlet placement.
facilityDoes the hotel have a gym and pool?
Yes. It features a 24-hour fitness center (surcharge may apply) and an outdoor pool. Facility score is 8.7, though some aging issues were reported.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 15:00 and check-out at 12:00. Pets are allowed. The hotel offers accessible facilities, express check-in/out, and cashless payment.
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