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Hotel Mercure Torun Centrum

★★★★·8.7/ 10Recommended
·Hotels
100 rooms· Check-in 02:00 PM / out 12:00 PM
Sustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsNo single-use plastic stirrersNo single-use plastic soda bottlesAll 50 facilities +
Review
Official

Torun-Mercure Torun Centrum- Find the best hotel offer! The hotel is situated in the heart of the city, the birthplace of Copernicus. Book now.

04

Guest scores & sentiment

From 237 guest reviews · multi-source · as of 2026-07-12

Guests praise the excellent location near the Old Town and friendly staff. However, many criticize outdated facilities, small elevators, and inconsistent room quality. Breakfast is generally well-received, but value for money is debated due to aging infrastructure.

Dimension scores · cross-source

Location9.0
Rooms8.7
Service8.4
Cleanliness8.4
Surroundings8.4
Facilities8.2
Value7.8
PraisedPrime location · Friendly and professional staff · High-quality breakfast · Comfortable beds
ComplaintsOutdated facilities · Maintenance issues · Parking or booking inconveniences · Aged facilities

KEYSuitable for tourists visiting the Old Town. Book renovated Superior rooms for better comfort. Expect small elevators and older facilities in standard rooms.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to reach the Old Town?
The location is excellent with a 9.0 score. Guests praise that the Torun Old Town is within walking distance, making exploration very convenient.
diningHow is the breakfast? Is there an extra charge?
Breakfast is rich and tasty, highly rated by guests. However, it incurs a surcharge. Some guests noted occasional delays in replenishment.
serviceIs the staff service good?
Service scores 8.4. Guests consistently praise the staff for being friendly and professional, receiving widespread recognition for their attitude.
roomAre the room facilities new? What should I note?
Renovated rooms are comfortable, but unrenovated ones have outdated facilities. Note potential issues like poor bathroom design (no shower curtain), AC noise, and poor soundproofing.
facilityIs there a gym or parking?
There is a fitness center and bicycle rental. Self-parking is available for a surcharge. Note that elevators are small and slow.
policyWhat are check-in/out times? Are pets allowed?
Check-in is at 15:00 and check-out at 11:00. Pets are allowed. The hotel also offers 24-hour front desk and luggage storage.
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