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LaiLa Hotel CDMX

★★★★·9.0/ 10Recommended
·Hotels
1979 opened · 2021 renovated· 167 rooms· Check-in 03:00 PM / out 01:00 PM
Proposal/romance packages availableBooksMeeting roomsHealth or beauty spa nearbyFront entrance ramp24-hour front deskAll 48 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at LaiLa Hotel CDMX. Car hire offerings at the hotel enhance the ease of discovering Mexico City. Guests can avail parking facilities at the hotel. Obtaining passes for the town's top entertainments becomes effortless with hotel's ticket service. During leisurely days and evenings, on-site amenities such as 24-hour room service enable you to fully enjoy your accommodation. At LaiLa Hotel CDMX, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms at the hotel, a coffee or tea maker is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at LaiLa Hotel CDMX. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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Guest scores & sentiment

From 315 guest reviews · multi-source · as of 2026-07-09

Guests praise the prime location, safety, and friendly staff. Common complaints involve aging facilities, AC issues, lack of fridges, inconsistent breakfast quality, and unclear parking fees.

Dimension scores · cross-source

Location9.6
Value9.2
Cleanliness9.1
Service8.8
Surroundings8.6
Facilities8.3
PraisedExcellent location · Friendly staff · Clean and comfortable rooms · Rich dining options nearby
ComplaintsMaintenance issues · No mini-fridge · Pricing transparency · Noise disturbance

KEYIdeal for travelers valuing location and food. Expect some aging facilities, verify parking fees, and note potential AC noise.

FAQ · grounded in hotel data & reviews

locationIs the location convenient and safe?
Yes, it is centrally located with a 9.6 dimension score for location. Guests praise its proximity to Reforma Avenue and the safety of the area.
diningHow is the breakfast? Is there an extra charge?
Buffet breakfast is available for a surcharge. Reviews indicate inconsistent quality and limited variety, so check details beforehand.
serviceWhat is the staff service like?
Staff are generally praised for being warm and professional. The service dimension scores 8.8, with many reviews highlighting helpful front desk and concierge staff.
roomAre there fridges in the rooms? Is the AC noisy?
Some rooms lack mini-fridges, and some guests report AC noise or malfunctions. It is advisable to inspect facilities upon arrival.
facilityDoes the hotel have a gym or business center?
Yes, it features a 24-hour fitness center and business center, plus 6 meeting rooms, catering well to business travelers.
policyCan I bring pets? What about children?
Pets are allowed, but children are not permitted. Please note this policy strictly before booking.
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