Name: Hôtel Glacier
Address: 9 Derb Jamae fes jdide, Fès, MA

04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the excellent location, 24-hour reception, and friendly staff for good value. Major complaints include outdated facilities, poor hygiene (dirty sheets, bugs), shared/downstairs bathrooms with squat toilets, lack of hot water and outlets, and noise issues.

Dimension scores · cross-source

Location7.6

Value7.2

Service7.0

Cleanliness6.2

Wi-Fi6.0

Rooms5.6

Facilities5.4

＋ PraisedExcellent location · Good value for money · Friendly and professional staff · Prime location

－ ComplaintsPoor hygiene · Basic/damaged facilities · Noise and privacy issues · Outdated/basic facilities

KEYSuitable for budget travelers prioritizing location over amenities. Expect basic conditions, shared bathrooms, and potential hygiene issues.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Room

3 × Twin bed5 ㎡up to 7

The family room includes a shared bathroom fitted with a shower. Guests can enjoy a terrace and a balcony. The unit has 3 beds.

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King Room

1 × Double bed3 ㎡up to 1

The double room includes a shared bathroom fitted with a shower. Guests can make the most of a terrace and mountain views. The unit has 1 bed.

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mountain_viewSingle Room

Single Room

1 × Twin bed3 ㎡up to 1

The single room includes a shared bathroom fitted with a shower. Guests can make the most of a terrace and mountain views. The unit has 1 bed.

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Facilities · 42

All facilities & services listed by the hotel (aggregated across sources).

Family roomsLuggage storageFacilities for disabled guestsIroning serviceParkingPets allowedTerracePrivate check-in/check-outConcierge serviceLower bathroom sinkStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsFace masks for guests available24-hour securityThermometers for guests provided by propertyInternet accessBulk dispenser for toiletriesPrivate picnicsSelf parking (surcharge)Television in common areasFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsRoom serviceWheelchair accessible

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Nearby & map

Sights

1

Ibn Danan Synagogue

place_of_worship

Moroccan cultural heritage site

134m

2

Alhamra Mosque

place_of_worship

Mosque in Fez, Morocco

461m

3

Bab Bou Jeloud

historic

Moroccan cultural heritage site

1.4km

4

Moulay Abdullah Mosque

place_of_worship

Mosque in Fez, Morocco

575m

5

Lalla Jemaa El-Zehar Mosque

place_of_worship

Mosque in Fez, Morocco

391m

6

Al-Bayda Mosque

place_of_worship

Mosque in Fez, Morocco

512m

7

Bab Dekkakin

historic

Moroccan cultural heritage site

768m

8

Dar Batha

museum

Moroccan cultural heritage site

1.3km

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.