1 / 24

Hotel Monopol Luzern

Name: Hotel Monopol Luzern
Address: Pilatusstrasse 1, Luzern, CH

★★★★·9.2/ 10Excellent

·Hotels

📍Pilatusstrasse 1 · Luzern ↗

📞00390974931558

1899 opened · 2014 renovated· 79 rooms· Check-in 03:00 PM / out 11:00 AM

Electric bicycle charging stationNightclubGuest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorAll 74 facilities +

Review

Official

Enjoy a relaxing stay at Villa Sirio, a hotel with its own private beach and convenient amenities like bicycle rentals and complimentary Wi-Fi. The hotel offers various services including concierge and wedding services. Dine at the on-site restaurant, order room service during limited hours, or unwind with a drink at the bar/lounge. A complimentary buffet breakfast is included each morning. For added convenience, the hotel provides complimentary wired internet access, newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is also available at no charge. The 34 individually decorated guestrooms feature minibars, LCD televisions with satellite programming, and private bathrooms with designer toiletries and bidets. Laptop-compatible safes and desks are also provided, and housekeeping is offered daily. Nearby attractions include the Church of Santa Maria a Mare (0. 2 km), Basilica Pontificia Santa Maria de Gulia (1. 9 km), and Castello dell'Abate (2. 6 km). The nearest airports are Costa d'Amalfi Airport (QSR) and Naples International Airport (NAP).

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the unbeatable location across from the train station, spacious clean rooms, and friendly staff. Main complaints include dated decor, worn carpets, occasional maintenance issues like poor AC or leaks, and a cramped lobby.

Dimension scores · cross-source

Location9.8

Service9.0

Surroundings9.0

Cleanliness8.8

Rooms8.5

Facilities8.4

Value8.3

＋ PraisedExcellent location near train station · Spacious, clean, and comfortable rooms · Friendly and helpful staff · Rich and delicious breakfast

－ ComplaintsDated facilities and decor · Noise from rooftop bar · Inconsistent breakfast quality · Booking discrepancies

KEYIdeal for transit-focused travelers. Book direct for upgrades; check AC and condition upon arrival if sensitive to aged decor.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near the train station?＋

With a location score of 9.8, it is directly opposite the train station and KKL, offering free city mobility tickets for easy exploration.

roomAre the rooms spacious and what amenities do they have?＋

Rooms are spacious and clean with fridges and TVs, though some guests note dated decor, worn carpets, and occasional maintenance issues like poor AC.

diningHow is the breakfast and are there dining options?＋

The breakfast buffet is rich and delicious. The hotel features a restaurant and a 7th-floor lounge bar with stunning views of the city and lake.

serviceWhat is the staff service like?＋

Service scores 9.0/10 with generally friendly and professional staff, though rare complaints mention specific rude interactions or noise disturbances.

policyWhat are the check-in/out times and are pets allowed?＋

Check-in is at 16:00 and check-out at 11:00. Pets are allowed, and express check-in/out plus cashless payment options are available.

pros_consWhat are the main pros and cons of this hotel?＋

Pros: excellent location, spacious rooms, friendly staff, and good breakfast. Cons: dated decor, worn carpets, cramped lobby, and occasional maintenance issues.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

Room types · 13

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Suite

1 × Sofa bed60 ㎡up to 3

This air-conditioned suite with free WiFi consists of a bedroom and a living room, and comes with a seating area, Nespresso coffee machine, kettle, mini-bar, sound-insulating windows and a TV with 74 satellite channels. The bathroom is fitted with a bathtub, a shower and free toiletries. Guests staying in this room receive mineral water free of charge. Extra pillows are available upon request.

Rates / book on FlyerTrip →

Junior Room

1 × Queen Bed / 1 × Sofa bed42 ㎡up to 3

2 Twin Beds and 1 Large Twin Sofa Bed OR 1 Queen Bed and 1 Large Twin Sofa Bed452 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, twin sofa bed, and desk; cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Area rugs in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Deluxe Design Zimmer

1 × King bed38 ㎡up to 3

1 King Bed409 sq feet, located on the top floor Internet - Free WiFi Entertainment - Flat-screen TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Yard, safe, and desk; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Area rugs in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Quadruple Room

3 × Twin bed / 1 × Sofa bed / 1 × Bunk bed / 1 × Queen bed36 ㎡up to 4

This quadruple room features a soundproofing, mini-bar and satellite TV. Complimentary mineral water is included. Extra pillows, a second fan and adapters are available on request.

Rates / book on FlyerTrip →

Family Room

2 × Twin bed / 1 × Queen bed / 2 × Queen bed35 ㎡up to 4

Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker.

Rates / book on FlyerTrip →

Triple Room

3 × Twin bed35 ㎡up to 3

Spacious room with a sofa, a mini-bar, free WiFi, sound-insulated windows and a TV with 74 satellite channels. Some rooms offer lake views. Interconnected rooms, extra pillows, a second fan and adapters are available on request.

Rates / book on FlyerTrip →

Deluxe Junior Suite

1 × Queen bed34 ㎡up to 3

This air-conditioned room with free WiFi comes with a seating area, Nespresso coffee machine, kettle, mini-bar, sound-insulating windows and a TV with 74 satellite channels. The bathroom is fitted with a bathtub, a shower and free toiletries. Guests staying in this room receive mineral water free of charge. Extra pillows are available upon request.

Rates / book on FlyerTrip →

Junior Suite

1 × Sofa bed / 1 × Queen bed32 ㎡up to 3

Large junior suite with a seating area, a mini-bar, free WiFi, sound-insulated windows and a TV with 74 satellite channels. Mineral water is provided for free. Interconnected rooms, extra pillows, a second fan and adapters are available on request only.

Rates / book on FlyerTrip →

Suite

1 × Queen bed32 ㎡up to 2

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. A kitchenette fitted with a refrigerator and kitchenware is available for cooking and storing food. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

Rates / book on FlyerTrip →

Double Room

1 × Queen bed / 2 × Twin bed24 ㎡up to 2

Room with attached bathroom with a mini-bar, free WiFi, sound-insulated windows and a TV with 74 satellite channels. Some rooms offer lake views and only one room has a balcony for smokers. Interconnected rooms, extra pillows and adapters are available on request.

Rates / book on FlyerTrip →

Economy Twin Room

2 × Twin bed20 ㎡up to 2

Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.

Rates / book on FlyerTrip →

Standard Twin Room

2 × Twin bed20 ㎡up to 2

2 Twin Beds215-sq-foot room with city views Internet - Free WiFi Entertainment - Flat-screen TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, desk, and phone; cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Area rugs in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Single Room

1 × Twin bed16 ㎡up to 1

Room with attached bathroom with a mini-bar, free WiFi, sound-insulated windows and a TV with 74 satellite channels. Interconnected rooms, extra pillows and adapters are available on request.

Rates / book on FlyerTrip →

Nearby & map

DiningSights

Lucide

Contemporary, Classic Cuisine · ★ Michelin

€€€€

This place ticks all the boxes! In a central location right by Lake Lucerne, on the first floor of the Culture and Congress Centre, it commands fantastic views of the lake and the city. It boasts a stylish and chic interior. Furthermore, the large, friendly team provides proficient service. And then there's the food: By enlisting Maximilian Huber, previously chef at Munich's mural farmhouse, they have brought in a master at elevating regional cuisine with delicate precision. Proximity to producers and the quality of the ingredients play an important role. The precise technique and balance of f

217m

Colonnade

french · ★★ Michelin

€€€€

Dating back to 1906, the Mandarin Oriental, situated on the lakeshore, is certainly a stylish setting in which to dine. This restaurant exudes the charm of yesteryear with contemporary elegance. With wonderful Art Nouveau light fittings hanging from the high ceiling, striking marble columns and an almost floor-to-ceiling glazed wine cabinet, the interior is a sight to behold. Chef Gilad Peled and his enthusiastic team showcase their modern take on French cuisine – take, for example, the sweetbreads with peas, asparagus, morels and wild garlic. There are two tasting menus, which can comprise th

1.0km

de MATOS

Creative · ★ Michelin

€€€

In a prime Old Town location right by the River Reuss, this couple – Oscar de Matos and Nadine Baumgartner – run their restaurant, which has a tastefully modern bistro vibe with a relaxed feel and an open kitchen. Made from top-quality ingredients, the dishes are brimming with personality – bold, creative and out of the ordinary, characterised by an intense interplay of acidity and contrasts. Think kohlrabi with Nashi pear, buttermilk and chipotle ketchup, or halibut with walnut, parsnip, Chasselas grapes and sauerkraut beurre blanc. "Unusual, but down-to-earth and with a pinch of punk" is how

456m

Minamo

japanese · ★ Michelin

€€€€

This restaurant with a counter-dining concept brings a slice of Japan to the exclusive Mandarin Oriental, with its pared-back Far Eastern decor and an eight-course traditional Japanese omakase menu served to all diners at the same time. From your comfortable seat at the counter, you can watch, for example, as various nigiri are prepared before your eyes. The accompanying sake pairing is particularly enticing. And don't hesitate to ask any burning questions you may have – the chef and the competent front-of-house team will gladly provide answers and do their best to make your evening enjoyable.

997m

Maihöfli by UniQuisine

Creative, Innovative · ★ Michelin

€€€

Chef Robert Steuri heads up the kitchen of this lovely restaurant at a remove from the city centre. In the evening, he and his dedicated team showcase precise craftsmanship and top-notch ingredients in two five- or seven-course set menus, one of which is vegan. A marriage of elegance and bold flavours, the dishes are carefully composed and thoughtfully balanced – intricate without ever feeling overworked. A fine example is the duck with red cabbage, chestnut and orange. At lunchtime, the set menu is shorter, comprising three or four courses. Diners enjoy professional and well-attuned service i

1.7km

Sonnenberg le soir

French, International · ★ Michelin

€€€

As well as the prospect of the magnificent view of Rigi, Pilatus, Lake Lucerne and Bürgenstock, here you can look forward to Luca Haase's creative set menu, served in the evening. The chef, who previously worked under Peter Knogl at Basel's Trois Rois, cooks up modern French cuisine with Japanese and Mediterranean influences, using excellent ingredients. Choose between the omnivore version of the set menu ("Land and Water") and the vegetarian "Field and Garden", each comprising three to five courses. Charming and expert service is provided by a front-of-house team headed up by restaurant manag

2.8km

Balm - Bistro

french · Bib

€€

The charmingly laid-back second restaurant of the Hotel Balm maintains the same culinary ambition as the first. Expect expertly crafted, flavoursome regional dishes rooted in classic French cuisine, such as a delicate creamy fennel soup or succulent braised veal breast with vegetables and celeriac-potato mash. Diners can choose between à la carte options and a set menu. Friendly and adept service. Lovely terrace.

4.5km

Thai Garden

thai

€€

You could almost fancy you are in Thailand: with dim lighting, Far Eastern background music, Thai decoration, large ceiling fans and a babbling fountain, the setting alone transports you to an exotic world. Complementing this is exceptionally friendly service and authentic Thai cuisine – the spiciness can be adjusted to suit diners' individual preferences. Tip: The appealing lunch deal is available in two variations: the "Thai Box" and the "Vegi Box".

349m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Hotel Monopol Luzern

Guest scores & sentiment

Room types · 13

Deluxe Suite

Junior Room

Deluxe Design Zimmer

Quadruple Room

Family Room

Triple Room

Deluxe Junior Suite

Junior Suite

Suite

Double Room

Economy Twin Room

Standard Twin Room

Single Room

Facilities · 74

Nearby & map