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Hotel Kraft

★★★★·9.4/ 10Excellent
·Hotels
Fitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsLift / ElevatorAll 81 facilities +
Review
04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the friendly staff, rooftop pool/views, and excellent breakfast. Common complaints include poor soundproofing, small pool with limited seating, inconsistent dining service, and challenging walks with luggage.

Dimension scores · cross-source

Rooms9.5
Cleanliness9.5
Service9.3
Facilities9.3
Surroundings9.2
Location9.1
Wi-Fi8.9
Value8.8
PraisedExceptional staff service · Impressive breakfast · Great rooftop views · Quiet and comfortable
ComplaintsSmall room size · Walking to station difficult · Facility maintenance issues · Poor blackout/AC

KEYIdeal for those valuing views/service. Avoid top-floor rooms for noise, arrive early for pool seats, and assess walking with luggage.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to go to the city center?
Located in a quiet area near the Arno River, it is within walking distance of major attractions. However, carrying luggage can be challenging.
diningHow is the breakfast? Are there other dining options?
The daily buffet breakfast is rich and delicious, highly praised by guests. There is also an on-site restaurant and coffee shop, though service consistency varies.
coupleIs it suitable for couples? What are the highlights?
Highly recommended. Couples praise the panoramic terrace, heated pool, and friendly staff. It offers a romantic setting, though soundproofing varies.
familyIs it convenient for families with children? What family facilities are available?
Children are welcome, and family rooms are available. Parents appreciate the spacious rooms and rooftop pool, but the location is slightly remote from the center.
roomWhat are the room conditions like? How is the soundproofing?
Rooms score 9.5 for comfort and cleanliness, featuring AC and minibars. However, some guests report poor soundproofing and corridor noise.
serviceHow is the service attitude? Are there language barriers?
Service scores 9.3, with guests praising the friendly and professional staff. The high recommendation rate of 99% reflects excellent service quality.
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