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St James Hotel; BW Premier Collection

★★★★·8.7/ 10Recommended
BBW Premier Collection·Best Western Rewards·Hotels
1989 opened · 2014 renovated· 87 rooms· Check-in 02:00 PM / out 11:00 AM
Fitness facilities (surcharge)Lift / ElevatorLuggage storageFax/photocopyingFacilities for disabled guestsPacked lunchesAll 52 facilities +
Review
Official

Hidden-gem luxury in Nottingham city center. With an unassuming location in the heart of one of the country's most vibrant city centers, St James Hotel BW Premier Collection by Best Western is a home away from home for those who like more than a touch of character. Handy for Nottingham train station and surrounded by local talking points – museums, historical sites, thriving venues and first-rate shopping – our little slice of boutique luxury places you right where you need to be for exploring the 'Queen of the Midlands'. Leisure and business guests alike will revel in the unique charm, quality and personality of a contemporary setting – our room layouts and designs combined with quirky decor to create the warmest of welcomes. With Nottingham Castle, Ye Olde Trip to Jerusalem and the Caves of Nottingham practically on our doorstep, you won't be short on storied histories, while the nearby Nottingham Playhouse, Theatre Royal & Concert Hall, Nottingham Arena and Victoria Shopping Centre provide entertainment for all tastes. From Classic Doubles and Four Poster rooms to the Penthouse Suite and our innovative Crash Pads – all with complimentary WiFi and other extras – we've a range of accommodation options to make your stay work for you. And you won't want to leave the unique atmosphere of our No/6 Bar & Lounge, offering round-the-clock service and one of Nottingham’s finest cocktail bars. Together with our luxury wedding and honeymoon offerings, plus state-of-the-art business hosting facilities, come and see for yourself why St James Hotel BW Premier Collection by Best Western is the talk of the town.

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Guest scores & sentiment

From 450 guest reviews · multi-source · as of 2026-07-05

Guests praise the central location, friendly staff, and comfortable beds. Main complaints involve small rooms, dated facilities, and difficult navigation/parking due to complex local traffic.

Dimension scores · cross-source

Location9.2
Rooms8.9
Surroundings8.6
Service8.5
Cleanliness8.5
Facilities8.3
Value7.9
PraisedExcellent location · Friendly staff · Good breakfast · Clean rooms
ComplaintsSmall rooms · Difficult parking · Maintenance issues · Noise issues

KEYSuitable for those valuing location over space. Familiarize yourself with traffic to avoid driving hassles.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located in the city center near Nottingham Castle, it is close to the train station and major highways. Historic sites like The Caves and the Lace Market are within walking distance.
pros_consWhat are the main pros and cons of this hotel?
Pros include excellent location, friendly staff, comfortable beds, and good breakfast. Cons involve small rooms, dated facilities, average soundproofing, and difficult parking/navigation.
roomWhat are the room facilities and services like?
Rooms feature satellite TV and tea/coffee facilities. While some find them small, bedding is highly rated (8.9/10). Room service and 24-hour security are available.
diningHow is the breakfast experience?
Breakfast is widely praised as a key highlight. The hotel has an on-site restaurant, room service, and packed lunch options.
businessIs it suitable for business travel?
Yes, ideal for business due to its central location and transport links. Business guests appreciate comfort and service, though some note small rooms and dated facilities.
familyIs it suitable for families?
Children are allowed. Families like the castle proximity and staff, but report issues with aging facilities, noise, and expensive/confusing parking.
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