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First Group Riviera Suites

★★★★·8.5/ 10Recommended
·Apartments
Boat tours nearbyNewspapers in lobby (surcharge)24-hour front deskLuggage storageFree WiFiConcierge serviceAll 24 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the prime Sea Point location near the promenade, friendly and professional staff, and clean, spacious rooms. Common drawbacks include limited parking, noise from construction or ground-floor activity affecting sleep, restricted breakfast options and voucher limits, a small or unheated pool, and occasional maintenance or listing discrepancies. Overall, the stay is highly rated despite these practical issues.

Dimension scores · cross-source

Location9.4
Service9.0
Rooms8.8
Cleanliness8.8
Wi-Fi8.7
Value8.5
Facilities8.4
Surroundings8.2
+ PraisedExcellent location and sea views · Friendly and helpful staff · Clean and spacious rooms · Convenient access to amenities
- ComplaintsMaintenance issues (leaks/cold pool) · Noise disturbances · Limited parking · Inconsistent dining service

KEYIdeal for travelers prioritizing location and seaside access. Request upper-floor rooms away from the entrance, confirm parking availability in advance, and budget accordingly for dining and breakfast vouchers.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and surroundings?+
Located on Sea Point Promenade with excellent ratings (9.4), it offers great sea views and easy access to beaches and shops.
serviceWhat is the level of service at the hotel?+
Staff are praised for being friendly and professional (Service score 9.0). The hotel offers 24-hour front desk, concierge, and multilingual support.
roomWhat are the features of the rooms and views?+
Rooms are clean and spacious (Score 8.8) with private balconies, microwaves, and sea or pool views. Amenities create a homely atmosphere.
diningAre there rich breakfast and dining options?+
Dining options are limited. Breakfast uses vouchers with low limits and lacks halal/vegetarian choices. Service can be slow.
facilityWhat fitness and leisure facilities are available?+
Features include a heated pool (water temp varies), free WiFi (Score 8.7), and games. Nearby activities include surfing, sailing, and golf.
policyWhat are the check-in and check-out times?+
Check-in is after 15:00 and check-out is before 10:00. The 24-hour front desk assists with procedures. No pets or children allowed.
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