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Four Points by Sheraton Pleasanton

★★★·8.8/ 10Recommended
FFour Points by Sheraton·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 67 facilities +
Review
Official

Four Points by Sheraton Pleasanton offers top-notch services and amenities, ensuring guests experience utmost comfort. Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring express check-in or check-out are available to cater to your requirements. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 335 guest reviews · multi-source · as of 2026-07-18

Guests praise spacious, clean rooms and beautiful grounds. Common complaints include lack of elevators in some buildings, poor AC performance, inconsistent staff service, thin walls, and extra fees.

Dimension scores · cross-source

Surroundings9.2
Location8.3
Facilities8.2
Cleanliness8.0
Rooms8.0
Value7.6
Service7.5
PraisedSpacious and comfortable rooms · Beautiful courtyard views · Friendly staff service · Convenient location
ComplaintsDated facilities and poor maintenance · Mediocre breakfast quality · No elevators · Parking fees charged

KEYSuitable for drivers valuing space. Avoid elevator-less buildings, confirm AC status, and allow time for check-in.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?
Nestled in the Hacienda Business Park, the hotel enjoys a convenient location with a dimension score of 8.3. Guests consistently praise its easy access and tranquil surroundings.
diningDoes the hotel offer breakfast or dining services?
The hotel does not serve standard breakfast or host an on-site restaurant, as noted by some guests. However, room service is available alongside allergy-free rooms and professional cleaning standards.
familyIs this hotel suitable for families with children?
The hotel welcomes children and pets, offering family rooms and outdoor heated pools. Reviews from 71 families highlight spacious rooms and garden views, though some aging facilities were noted.
businessHow is the experience for business travelers?
With a business center and free WiFi, 87 business guests praised the spacious rooms, comfortable beds, and friendly staff. Confirming parking in advance is advised due to elevator limitations in some buildings.
coupleIs this hotel suitable for couples on vacation?
84 couple guests appreciated the warm staff, clean rooms, and tranquil fountain gardens. Booking a deluxe room with a private balcony enhances the view, while noting soundproofing and front desk responsiveness is recommended.
roomWhat are the room facilities and comfort like?
Rooms feature 42-inch TVs, free WiFi, and bottled water, scoring 8.0 in the rooms dimension. Deluxe upgrades offer private balconies. While generally well-received by 335 guests, AC cooling and soundproofing need improvement.
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