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Granada Hotel Santa Clara

★★·8.1/ 10Recommended
·Hotels
Offsite parking discounted rates availableAir conditioningFax/photocopyingFacilities for disabled guestsParkingPrivate check-in/check-outAll 35 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests consistently praise the convenient location, friendly staff, and strong value for money, with stable Wi-Fi meeting basic needs. However, the property shows noticeable wear and age, with recurring complaints about shower functionality, firm beds, occasional cleaning lapses, and noise from construction or neighbors. It suits budget-conscious travelers who prioritize location over modern amenities.

Dimension scores · cross-source

Wi-Fi9.2
Location8.7
Service8.3
Rooms8.0
Surroundings8.0
Value7.9
Cleanliness7.9
Facilities7.4
PraisedFriendly and helpful staff · Convenient location · Good value for money · Generally clean with basic amenities
ComplaintsDated property needing maintenance · Frequent shower and bathroom issues · Hard beds with average comfort · Noise from construction or surroundings

KEYIdeal for budget travelers, short stays, or visitors to nearby venues. Guests sensitive to noise, bed firmness, or older bathroom fixtures should manage expectations or verify room condition before booking.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby attractions?
Located in downtown Santa Clara, it is close to San Jose International Airport, Levi's Stadium, Apple Corporate Office, and Paramount Great America.
serviceWhat is the staff service like?
Guests consistently praise the friendly, helpful, and attentive staff, with a service dimension score of 8.3.
valueIs this hotel good value for money?
It offers strong value for money with a 99% recommendation rate, suitable for budget-conscious travelers prioritizing location over modern amenities.
roomWhat room facilities are available? Are beds comfortable?
Rooms have kitchenettes and cable TV, but some guests report firm beds and shower issues, so check if these meet your comfort needs.
facilityWhat hygiene and safety measures are provided?
The hotel enforces strict cleaning standards, including disinfection, hand sanitizer, cashless payment, and 24-hour security for guest safety.
policyWhat are the check-in/out times and pet policy?
Check-in is at 14:00 and check-out at 11:00. Children are allowed, but pets are not permitted. Some rooms offer sofa beds.
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