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Phoenix Hotel Pyeongchang

★★★★·8.7/ 10Recommended
·Hotels
📍174, Taegi-ro, Bongpyeong-myeon ↗
2018 renovated· 130 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableClubhouseElectric bicycle charging stationFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAll 68 facilities +
Review
Official

Phoenix Hotel Pyeongchang provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require it, the ticket service can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundromat located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Phoenix Hotel Pyeongchang as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon arrival, make sure to explore karaoke rooms and bar to experience enjoyable evening entertainment within the premises. Within the hotel, discerning guests will also find on-site culinary facilities like BBQ facilities and shared kitchen to further cater to their needs. Throughout the day, engage in the entertaining activities available at Phoenix Hotel Pyeongchang. Experience the finest of winter activities by taking advantage of the slopes daily, effortlessly accessible with ski slopes, ski equipment rentals and ski lessons situated at your doorstep. Unwind and conclude each day delightfully by stopping by massage and sauna, ensuring a soothing experience. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 331 guest reviews · multi-source · as of 2026-07-09

Guests praise the prime ski-slope location, spacious rooms, views, and ski storage. Breakfast is generally well-regarded. Common complaints include non-daily cleaning policies, maintenance issues (locks, carpets), limited dining options, and value-for-money concerns during peak seasons.

Dimension scores · cross-source

Location8.9
Value8.8
Service8.8
Cleanliness8.8
Facilities8.5
＋ PraisedPrime location near slopes · Friendly and helpful staff · Convenient parking and ski valet · Good food quality
－ ComplaintsHigh prices during peak season · Inconsistent room cleanliness · Aging facilities and maintenance issues · Insufficient baby amenities

KEYIdeal for skiers and families. Accept non-daily cleaning, verify dining hours, and check facility maintenance and value during peak seasons.

FAQ · grounded in hotel data & reviews

locationIs the hotel convenient for skiing?＋
Yes, with a location score of 8.9. It is right next to the slopes, offering ski storage and ticket sales, ideal for skiers.
diningHow is the breakfast and dining?＋
Breakfast is generally well-regarded, but dining options can be limited or closed at times, with value concerns in peak seasons.
familyIs it suitable for families with children?＋
Yes, it has a kids' playground and family rooms. However, some guests noted hygiene issues with baby items, so check cleaning standards.
businessAre there business meeting facilities?＋
It has a business center, fax/copy services, and packed lunches. Note that fitness facilities were reported closed despite claims, so verify beforehand.
roomAre the rooms spacious with good views?＋
Guests praise spacious rooms and mountain/slope views. However, some report aging facilities like carpets and poor soundproofing.
policyWhat are the check-in and check-out times?＋
Check-in is at 15:00 and check-out at 11:00. Early check-in or late check-out may be possible upon request, subject to availability.
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