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Brookes Hill Private Suite

8.3/ 10Recommended
·Apartments
📍Entrance Road Brookes Hill Hotel Summerstrand Suite 152 · Port Elizabeth ↗
Offsite parking discounted rates availableNightclubAir conditioningSwimming poolBBQ facilitiesSafety deposit boxAll 32 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-13

Guests praise the stunning ocean views, convenient location, and comfortable beds post-renovation. Major complaints include hygiene issues (cockroaches, dirty linens), broken facilities (AC, blinds, no bathroom door), missing amenities (tea/coffee, toiletries), and poor service (long check-in waits, opaque deposit policies).

Dimension scores · cross-source

Location9.1
Cleanliness8.2
Wi-Fi8.0
Rooms8.0
Surroundings8.0
Value7.9
Service7.8
Facilities7.8
＋ PraisedStunning views · Convenient location · Recent renovations · Quiet environment
－ ComplaintsHygiene issues (cockroaches/dirty linen) · Broken facilities (AC/blinds) · Missing basics (coffee/soap) · No bathroom door

KEYSuitable for view-seekers. Verify deposit policies beforehand. Those sensitive to hygiene or needing reliable amenities should be cautious.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What amenities are nearby?＋
The location is excellent (score 9.1), within walking distance to the beach and boardwalk. Nearby activities include casinos, horse riding, fishing, and paddle boating.
coupleIs this hotel suitable for couples?＋
Highly recommended for couples. 55 guests praised the peaceful atmosphere and stunning sea views. The suite features a balcony, offering a private and romantic experience.
roomWhat are the pros and cons of the room facilities?＋
Pros: Recently refurbished with comfortable beds, kitchenette, and sea-view balcony. Cons: Some guests reported facility failures (AC, blinds) and hygiene issues (cockroaches, dirty linens).
diningDoes the hotel offer breakfast or dining services?＋
The hotel has a snack bar/deli and offers poolside BBQ. Rooms have kitchenettes. However, guests should bring their own tea, coffee, and toiletries as these are often missing.
facilityWhat public facilities and entertainment are available?＋
Facilities include an outdoor pool, Japanese garden, terrace, and laundry room. Entertainment features a nightclub and evening shows.
serviceHow is the check-in service and front desk efficiency?＋
Service varies. Major complaints include long check-in waits, opaque deposit policies, and slow refunds. Some guests reported housekeeping entering without notice.
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