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SpringHill Suites by Marriott Memphis East Galleria

★★★·8.5/ 10Recommended
·Hotels
📍2800 New Brunswick Road · Memphis ↗
📞+19013809700·Official site ↗
Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsExpress check-in/check-outAll 40 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out and safety deposit boxes provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the dry cleaning service available at SpringHill Suites by Marriott Memphis East/Galleria. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at SpringHill Suites by Marriott Memphis East/Galleria.

04

Guest scores & sentiment

From 165 guest reviews · multi-source · as of 2026-07-18

Guests praise friendly staff, clean rooms, and convenient location near dining. Complaints focus on aging facilities, inconsistent housekeeping quality, mediocre breakfast, and poor hygiene around the pool/hot tub.

Dimension scores · cross-source

Location9.0
Service8.6
Cleanliness8.4
Value8.4
Facilities7.9
Surroundings7.8
＋ PraisedFriendly and helpful staff · Family-friendly room layout (sofa beds/kitchenettes) · Convenient location near highway/malls · Comfortable beds
－ ComplaintsPoor hygiene details (stains/odors/hair) · Outdated or malfunctioning facilities · Inconsistent breakfast quality · Pool/hot tub maintenance issues

KEYSuitable for those valuing service and convenience. Expect aging facilities; inspect room cleanliness and amenities upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and nearby transport?＋
Located near Wolfchase Galleria Mall and a short drive from downtown Memphis, the hotel scores 9.0 for location. It offers convenient access to shopping and diverse dining options.
policyWhat are the check-in/out times and pet policy?＋
Check-in is at 16:00 and check-out at 11:00 with express service available. Children are welcome, but pets are not allowed. All rooms are non-smoking for guest comfort.
serviceHow is the service quality and what do guests say?＋
With a service score of 8.6 and a 99% recommendation rate across 165 reviews, guests praise the friendly staff. While some note aging facilities, overall satisfaction remains high.
diningHow is the breakfast supply and quality?＋
The hotel offers a complimentary breakfast buffet. Families and couples often find it delicious, while business travelers note occasional inconsistencies or earlier closing times.
roomAre the rooms well-equipped and suitable for families?＋
Rooms feature microwaves, refrigerators, flat-screen TVs, and free Wi-Fi. Families appreciate the sofa beds and kitchenettes, noting the spacious and quiet layout.
facilityDoes the hotel have fitness and swimming facilities? How is the hygiene?＋
An indoor heated pool and surcharge gym are available. Facilities score 7.9, though some reviews suggest improving pool area hygiene. Peak hours should be avoided.
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