Name: Hotel Tocarema
Address: Carrera 5 No. 19-41, Girardot, CO

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Guest scores & sentiment

From 165 guest reviews · multi-source · as of 2026-07-18

Guests praise the location, pool, and friendly staff. Main complaints include high room and food prices, excluded breakfast, and aging facilities with issues like dampness, noise, and poor Wi-Fi.

Dimension scores · cross-source

Service8.0

Location8.0

Facilities7.8

Cleanliness7.8

Surroundings7.8

Value7.0

＋ PraisedAttentive and friendly staff · Excellent pool suitable for children · Spacious rooms with great views · Pleasant climate and ecological trails

－ ComplaintsAging facilities and lack of maintenance · Price hikes and removed complimentary breakfast · Limited breakfast variety and supply issues · Slow service and understaffing during peak seasons

KEYSuitable for families seeking relaxation. Budget-conscious guests should note high costs and potential facility wear.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Room

2 × Double bed25 ㎡up to 4

The family room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. This family room features a wardrobe, a tiled floor and a flat-screen TV with cable channels. The unit offers 2 beds.

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RoomKing Room

King Room

1 × Queen bed25 ㎡up to 3

Spacious room.

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Queen Room with Pool View

1 × Queen bed / 1 × Twin bed25 ㎡up to 3

Features a garden view.

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Twin Room

2 × Twin bed25 ㎡up to 3

This room features a private bathroom.

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Twin Room with Balcony

2 × Twin bed25 ㎡up to 3

Features a private terrace.

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Double Room

1 × Double bedup to 2

The unit offers 1 bed.

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Facilities · 90

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingIroning serviceHot tub/JacuzziSaunaMassage servicesPacked lunchesParkingTerraceTable tennisPrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesConcierge serviceKid mealsKids' outdoor play equipmentEvening entertainmentPublic BathEntertainment staffOutdoor furnitureFence around poolSteam roomHammamPersonal trainerStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessInternet accessJapanese gardenFitness facilities (surcharge)Exercise/lap poolOffsite parking discounted rates availablePlayground on sitePool sun loungersReception hallBilliards or pool tableSecured parkingSelf parking (surcharge)Shopping on siteBeach umbrellasSnack bar/deliSwimming nearbyTelevision in common areasTennis lessons on siteAccess to nearby indoor poolWine release eventsFree wired internetFront desk (limited hours)GamesGarageHealth or beauty spa nearbyHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout