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Fairmont Chateau Laurier

★★★★·9.2/ 10Excellent
·Hotels
1912 opened · 2024 renovated· 426 rooms· Check-in 04:00 PM / out 12:00 PM
Sustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyNo single-use plastic water bottlesElectric car charging stationNo single-use plastic strawsNo single-use plastic stirrersAll 81 facilities +
Review
Official

Located downtown Ottawa, with views of Parliament Hill and Rideau Canal, Fairmont Château Laurier is waiting to welcome you to Canada's capital. Steps from national museums, famed ByWard Market, dining and entertainment, Ottawa's castle couldn't be better situated. Our recently re-designed rooms are a fresh, modern addition to the regal elegance that is synonymous with the hotel. Stay on Fairmont Gold for a customized level of service, ensuring your stay is nothing short of unforgettable.

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Guest scores & sentiment

From 651 guest reviews · multi-source · as of 2026-07-04

Guests praise the historic charm, prime location, and generally excellent staff. Common complaints include aging facilities, poor soundproofing, chaotic parking, and occasional maintenance or hygiene issues.

Dimension scores · cross-source

Location9.8
Surroundings9.2
Cleanliness8.8
Service8.6
Facilities8.6
Value7.6
PraisedExcellent location · Friendly staff · Historic atmosphere · Nearby attractions
ComplaintsSmall or dated rooms · Facility maintenance issues · Chaotic valet parking · Extra fee disputes

KEYIdeal for history lovers valuing location. Verify parking beforehand; those sensitive to age or noise should consider carefully.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?
Rated 9.8 for location, it is in downtown Ottawa, steps from Parliament Hill, Rideau Canal, and Byward Market Square.
pros_consWhat are the main guest reviews? What are the pros and cons?
With a 99% recommendation rate from 651 reviews, guests love the historic charm and location but complain about aging facilities, poor soundproofing, and expensive parking.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 16:00 and check-out at 12:00. Pets are allowed, and express check-in/out services are available.
diningDoes the hotel offer breakfast and dining options?
The hotel features Wilfrid's restaurant for international cuisine, room service, and a bar. Breakfast is available at an additional charge.
facilityWhat fitness and leisure facilities are available?
Rated 8.6 for facilities, it offers an indoor pool, fitness center, garden, and bicycle rentals, plus conference and wedding services.
businessIs this hotel suitable for business travelers?
Highly recommended for business. Guests praise the location and service. It offers high-speed internet, concierge, meeting rooms, and 24-hour front desk support.
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