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Conrad New York Downtown

★★★★★·9.4/ 10Excellent
CConrad Hotels & Resorts·Hilton Honors·Hotels
Check-in 04:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageAll 63 facilities +
Review
Official

At Conrad New York Downtown, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at shuttle offered by Conrad New York Downtown simplify the organization of your excursions, tourist activities, and other adventures in New York (NY). For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Conrad New York Downtown come furnished with blackout curtains to cater to your needs and comfort. A few chosen rooms are equipped with daily newspaper, television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to instant tea and mini bar. Conrad New York Downtown offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Conrad New York Downtown, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the salon situated precisely at the hotel. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Conrad New York Downtown · 希尔顿会员入住报告(2025年11月)

  • 客房里有饮水机,送了两个水壶接水
2026-03-11

****a6c7b · 2026-03-11 · Source ↗

Conrad New York Downtown · 希尔顿钻石入住报告(2025年1月)

  • 屋里水池有裂纹,保险箱的拉门是碎的,除了byredo和淋浴以外也没什么可以赞的了。
2025-01-20

****a9815 · 2025-01-20 · Source ↗

Conrad New York Downtown · 希尔顿钻石入住报告(2024年12月)

  • 因为大家基本都吃continential,没有说额度,直接免了
  • 因为要求了sofa bed,所以给了角房
  • 一天给我50 FB credit,消费额度好像是100,没用上
  • 有,4pm
2024-12-16

Banana桑 · 2024-12-16 · Source ↗

See all 12 reports →
04

Guest scores & sentiment

From 438 guest reviews · multi-source · as of 2026-07-06

Guests praise the exceptional staff service, spacious modern rooms, and prime location. Common complaints involve unstable Wi-Fi, poor bathroom privacy in some rooms, complex lighting controls, and lack of breakfast options for early departures.

Dimension scores · cross-source

Cleanliness9.6
Surroundings9.2
Service9.0
Location9.0
Facilities8.9
Rooms8.8
Value8.6
PraisedSpacious and clean rooms · Friendly and helpful staff · Modern and well-equipped facilities · Beautiful Hudson River views
ComplaintsLimited breakfast options · Bathtubs missing in some rooms · Distance from subway stations · Rigid booking and refund policies

KEYIdeal for those valuing service and space near downtown attractions. Check Wi-Fi reliability and bathroom privacy for families.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what are the nearby conveniences?
The hotel boasts a prime and convenient location in downtown New York, near shopping destinations like Brookfield Place and Westfield World Trade Centre.
roomWhat are the features of the room types and facilities?
As an all-suite property, each room features a separate living room, two flat-screen TVs, and an espresso machine, with a cleanliness score of 9.6.
diningWhat dining options does the hotel offer?
Guests can enjoy Mediterranean cuisine at Atrio Restaurant or sip cocktails at the seasonal rooftop bar with Hudson River views. Some perks observed include free breakfast.
service酒店的服务水平如何?
Front desk and staff are praised for being enthusiastic and professional, with a service score of 9.0. However, occasional cold attitudes from front desk or concierge were noted.
facilityWhat fitness and leisure facilities are available?
The hotel offers a 24-hour fitness center (with surcharge), personal trainers, beauty services, ironing service, and luggage storage.
policyWhat are the check-in and check-out times?
Check-in is after 15:00 and check-out is before 12:00. The hotel offers express check-in/out and cashless payment for convenience.
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