Guest scores & sentiment

From 85 guest reviews · multi-source · as of 2026-07-19

Guests praise the spacious, well-equipped apartments and central location near Alton Towers. Common complaints include hygiene issues like mold and dust, noise from streets and deliveries, difficult parking, and maintenance problems.

Dimension scores · cross-source

Wi-Fi10.0

Location9.3

Value9.1

Cleanliness8.9

Rooms8.8

Service8.8

Facilities8.8

Surroundings8.4

＋ PraisedPrime location within walking distance to town centre and Alton Towers · Spacious, bright apartments with comfortable bedding, ideal for families · Well-equipped with smooth self check-in and responsive hosts · Free roadside parking is a welcome bonus

－ ComplaintsNon-allocated parking with unclear guidance and limited availability · Street traffic noise and delivery vehicle disruptions · Bathroom cleaning lapses, including mould and drain odours · Limited kitchenware and occasional crockery cleaning issues

KEYSuitable for families/drivers. Note noise, parking limits, and cleanliness issues.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Two-Bedroom Apartment

2 × Twin bed68 ㎡up to 6

Guests will have a special experience as this apartment offers a fireplace. This spacious apartment is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment features parquet floors, a seating area with a flat-screen TV, a washing machine, a tea and coffee maker as well as city views. The unit offers 4 beds.

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Two-Bedroom Apartment

1 × Double bed49 ㎡up to 6

Guests will have a special experience as the apartment provides a fireplace. This apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The apartment has parquet floors, a seating area with a flat-screen TV, a washing machine, a coffee machine as well as city views. The unit offers 4 beds.

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Two-Bedroom Apartment

2 × Twin bed49 ㎡up to 4

Guests will have a special experience as the apartment offers a fireplace. The apartment has 2 bedrooms and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment features parquet floors, a seating area with a flat-screen TV, a washing machine, a dining area as well as city views. The unit has 3 beds.

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Facilities · 37

All facilities & services listed by the hotel (aggregated across sources).

Family roomsExpress check-in/check-outSoundproof roomsParkingPrivate check-in/check-outGrocery deliveriesStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safety24-hour securityThermometers for guests provided by propertyInternet accessExpress check-inShopping on siteTelevision in common areasFree wired internetNon-smoking roomsNon-smoking throughout

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Nearby & map

DiningSights

1

The Flintlock

Modern Cuisine

£££

Set inside a fine stone building overlooking a peaceful canal, this spacious, elegant restaurant is packed with charm. There are period features aplenty across the sitting area and the two dining rooms, where the self-taught chef serves dishes with a modern approach. Hake with fermented lettuce is something of a favourite, as are the fabulous Parker House roles, and puddings are a highlight too. Sweet, engaging service makes a visit all the more enjoyable, as does a stroll along the canal before dining.

4.1km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.