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Altos de Merlo Suites

★★★·8.4/ 10Recommended
·Hotels
📍1388 Av. del Sol · Merlo ↗
Express check-outFree breakfast24-hour front deskGardenLuggage storageExpress check-in/check-outAll 21 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests highly praise staff service, pool facilities, and breakfast quality, noting great value. Main complaints involve old/uncomfortable mattresses, pillow issues, unstable Wi-Fi, and limited breakfast options like scrambled eggs.

Dimension scores · cross-source

Service9.6
Cleanliness9.6
Location9.5
Rooms9.4
Facilities9.4
Value9.0
Wi-Fi7.5
＋ PraisedExcellent and attentive staff · Beautiful pool and views · Modern and clean facilities · Abundant and varied breakfast
－ ComplaintsSome beds are old/uncomfortable · Average soundproofing · Unstable internet connection · Poor ventilation in common areas

KEYIdeal for leisure travelers valuing service and pools. Light sleepers should check bedding; business guests should verify Wi-Fi stability.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and surroundings?＋
Guests rate the location 9.5 out of 10, praising its quiet and convenient setting. The garden and terrace offer scenic views ideal for relaxation.
diningIs breakfast included and varied?＋
A complimentary buffet breakfast is provided and generally well-received. Some guests suggest adding more options like scrambled eggs and sugar-free pastries.
coupleIs this hotel suitable for couples?＋
Highly recommended for couples. 32 guest pairs praised the service, location, and breakfast, noting clean rooms and a relaxing poolside garden atmosphere.
roomHow are the rooms and bed comfort?＋
Rooms score 9.4 and feature air conditioning and modern amenities. However, some guests report older mattresses and pillow issues, so request in advance if sleep quality matters.
serviceWhat is the front desk service like?＋
Service scores an excellent 9.6, with guests frequently praising the warm and professional staff. Concierge, luggage storage, and express check-in/out are available around the clock.
facilityHow are the pool and Wi-Fi?＋
The pool and garden facilities score 9.4 with sun loungers and scenic views. Wi-Fi only scores 7.5 due to occasional instability, so remote workers should verify connectivity beforehand.
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