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Randor Residence Tokyo Grand

★★★★·7.8/ 10Good
·Hotels
Air conditioningFamily roomsLift / ElevatorLuggage storageSoundproof roomsStaff adhere to local safety protocolsAll 27 facilities +
Review
Property information · Hotelbeds

With a stay at Randor Residence Tokyo Grand in Tokyo (Arakawa), you'll be within a 5-minute drive of University of Tokyo and Tokyo National Museum. This aparthotel is 0. 9 mi (1. 5 km) from Ueno Onshi Park and 1. 7 mi (2. 7 km) from Sensō-ji Temple. The front desk is staffed during limited hours. Make yourself at home in one of the 7 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wireless Internet access keeps you connected, and 40-inch Smart televisions are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and microwaves.

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Guest scores & sentiment

From 59 guest reviews · multi-source · as of 2026-07-03

Guests praise the convenient location near stations and supermarkets, spacious rooms with full kitchens, and good value. Common complaints include poor hygiene in some units (mold, odors, stains), outdated facilities, noisy AC, and occasional self-check-in issues.

Dimension scores · cross-source

Wi-Fi8.7
Location8.1
Service6.6
Surroundings6.6
Facilities6.4
Cleanliness6.4
Rooms6.1
Value5.8
+ PraisedExcellent location near transport and supermarkets · Spacious units suitable for families · Functional kitchen and good value · Convenient self-check-in process
- ComplaintsPoor hygiene with mold and stains · Outdated facilities and lack of maintenance · Strong odors and noisy ventilation · Insufficient sockets and tableware

KEYSuitable for budget travelers valuing space and transit. Check reviews carefully; not recommended for those sensitive to hygiene or expecting modern amenities.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?+
The location is excellent, near major stations and supermarkets, with easy access to Ueno Park and Tokyo Tower. Transportation convenience scores 8.1, making it a top-rated aspect.
roomWhat are the characteristics of the room types and facilities?+
Offers spacious self-catering apartments with separate living areas, full kitchens, tatami floors, and washing machines. WiFi scores 8.7, but room scores are 6.1 due to outdated facilities and odors in some units.
diningDoes the hotel provide dining services?+
The hotel does not offer traditional restaurant services, but each apartment has a fully equipped kitchen for self-catering. Numerous supermarkets and restaurants are nearby due to the convenient location.
familyIs this hotel suitable for families?+
Highly suitable for families. 41 family guests praised the spaciousness, kitchen, and value. Family suites score well, but note that hygiene varies, so confirm cleanliness upon arrival.
businessIs it suitable for business travel?+
Basically suitable. Rooms have internet-connected PCs and free wired internet, with WiFi scoring 8.7. However, lack of dedicated business facilities and insufficient sockets may affect work efficiency.
serviceHow is the level of service at the hotel?+
Service scores 6.6, primarily self-check-in with limited human interaction. Some guests report minimal service and occasional self-check-in glitches. Cleaning is optional, but hygiene varies.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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