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Franz Alpine Retreat

★★★★·9.0/ 10Excellent
·Motels
📍2 Donovan Drive, Sh 6, Franz Josef Glacier, 7886 · Franz Josef Glacier ↗
📞03 750 0868
GardenTerraceFree WiFiDesignated smoking areaKayaking nearbyEcotours nearbyAll 24 facilities +
Review
Official

Enjoy stunning views from the terrace and garden at Franz Alpine Retreat, a mountain motel in Franz Josef Glacier. Make use of complimentary Wi-Fi and room service. Continental breakfast is available daily (fee applies). The 17 guestrooms feature refrigerators, flat-screen TVs, and private balconies or patios. Bathrooms include showers, complimentary toiletries, and hair dryers. Free self-parking is available onsite. You'll be within a 5-minute drive of Westcoast Wildlife Centre and Glacier Hot Pools, and a short drive from Lake Mapourika.

04

Guest scores & sentiment

From 220 guest reviews · multi-source · as of 2026-07-12

Guests praised spacious, clean units with well-equipped kitchens, effective heating, and friendly hosts amidst quiet, scenic surroundings. Common complaints included remote location requiring driving, inconsistent Wi-Fi, missing amenities in some units, occasional service lapses, and prior water safety issues.

Dimension scores · cross-source

Rooms8.8
Service8.8
Cleanliness8.8
Surroundings8.8
Value8.5
Facilities8.4
Location8.2
Wi-Fi7.4
＋ PraisedQuiet location with scenic views · Spacious and clean rooms · Good facilities (kitchen/laundry) · Friendly staff
－ ComplaintsPoor cleanliness or bad smells · Uncomfortable or hard beds · Small bathrooms or broken fixtures · Initial equipment issues

KEYSuitable for self-driving families valuing space and quiet. Note remote location, check kitchenware, and monitor water safety notices.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋
Located near Franz Josef Glacier with quiet, scenic views, but remote; driving is essential. It's a 5-minute drive to Westcoast Wildlife Centre.
roomWhat are the room facilities and hygiene like?＋
Rooms are spacious and clean (score 8.8) with fridges and balconies. Most have full kitchens, though some studios may lack sinks. Heating and shower pressure are excellent.
diningIs breakfast provided? What are the dining options?＋
Daily continental breakfast is available for a surcharge. Rooms have fridges/microwaves, and some have full kitchens, though some guests noted missing exhaust hoods.
facilityIs the Wi-Fi signal stable?＋
Free Wi-Fi is available, but stability is average (score 7.4). Some guests reported inconsistent signals, so business travelers should prepare backups.
serviceHow is the front desk service and staff attitude?＋
Staff and hosts are highly praised for being friendly and helpful (score 8.8), though front desk hours are limited and occasional lapses occur.
policyWhat are the check-in and check-out times?＋
Check-in is at 15:00 and check-out at 10:00. Front desk has limited hours, so contact the hotel in advance for late arrivals.
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