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Holiday Inn Hotel & Suites-West Edmonton by IHG

★★★·8.7/ 10Recommended
HHoliday Inn Hotels & Resorts·IHG One Rewards·Hotels
2008-01-23 opened· 112 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorAll 48 facilities +
Review
Official

Situated in Prague's city center, the 4. 5-star Majestic Plaza Hotel Prague is a short walk from attractions like New Town Hall, Lucerna Palace, and Wenceslas Square. This Art Deco and Biedermeier hotel offers 182 individually decorated guestrooms, each featuring a minibar, LCD TV, complimentary Wi-Fi, and private bathroom with complimentary toiletries (upon request). Guests can enjoy international cuisine in Gléra restaurant or relax with room service. For recreation you can enjoy our Beer spa (paid service, operated by 3rd party company). Additional amenities include concierge services, gift shop, and a 24-hour business center. A roundtrip airport shuttle and self-parking are available (surcharge applies).

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 274 guest reviews · multi-source · as of 2026-07-11

Guests praise clean, spacious rooms, comfortable beds, and friendly staff. Key complaints involve outdated room features, missing microwaves, inconsistent restaurant quality, and occasional noise or booking/payment issues.

Dimension scores · cross-source

Service8.7
Cleanliness8.1
Value8.0
Location8.0
Facilities8.0
Surroundings8.0
+ PraisedFriendly and helpful staff · Clean and comfortable rooms · Pet-friendly policy · Kids enjoy pool and hot tub
- ComplaintsPoor value or slow restaurant service · Missing microwaves or insufficient outlets · Elevator issues or maintenance problems · Pool closures or temperature issues

KEYSuitable for budget travelers near WEM or business trips. Verify room details, manage dining expectations, and note potential noise.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what are the nearby attractions?+
Located 3km from West Edmonton Mall with easy access to major attractions. The location dimension scores 8.0, praised for its convenience.
diningDoes the hotel offer breakfast? How is the dining experience?+
On-site dining and room service are available, but reviews note inconsistent food quality and slow service. Business travelers mention no free breakfast.
familyIs this hotel suitable for families? What child-friendly facilities are there?+
Highly recommended for families. Kids love the indoor pool and hot tub. However, some families noted missing microwaves and maintenance issues like elevator faults.
businessWhat is the experience like for business travelers?+
Business guests praise friendly, efficient staff and clean, comfortable rooms. Main drawbacks include outdated facilities and occasional maintenance issues like mold or dirty phones.
coupleAre there any tips for couples staying here?+
Couples appreciate clean rooms and friendly staff near the mall. Be aware of potential pests, noise, and controversial mandatory tips at Ricky's restaurant.
roomAre the room facilities complete? Is anything missing?+
Rooms are spacious, clean, and comfortable with AC, free wired internet, and safes. However, microwaves are often missing, outlets may be insufficient, and carpets can be stained.
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