Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests praise the friendly staff, tranquil environment, and free shuttle. Design is elegant. Complaints focus on inconsistent breakfast quality, unreliable hot water, sporadic cleaning, and occasional hygiene issues.

Dimension scores · cross-source

Service9.5

Rooms9.1

Facilities9.1

Cleanliness9.1

Value8.8

Location8.5

Wi-Fi7.0

＋ PraisedAttentive & professional staff · Tranquil & lush surroundings · Abundant breakfast selection · Comfortable & well-designed rooms

－ ComplaintsAging facilities & inconsistent shower temps · Polarized food quality reviews · Inconsistent service & cleaning standards · Average surrounding road conditions

KEYIdeal for those seeking tranquility and service. Manage dining expectations, verify room facilities, and secure valuables.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

Book on FlyerTrip →

R

Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room

up to 4

2 Double BedsOverlooking the lagoon Internet - Free WiFi 25+ Mbps Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

Rates / book on FlyerTrip →

F

Facilities · 16

All facilities & services listed by the hotel (aggregated across sources).

Proposal/romance packages availableHot springs nearbyFree WiFiDesignated smoking areaCovered parkingCouples/private diningChange of towels (on request)Change of bed sheets (on request)Private picnicsProposal/romance packages availableSecured parkingFree valet parkingHandrails in hallwaysHiking/biking trails nearbyHot springs nearbyWheelchair accessible

N

Nearby & map

Sights

1

Tren Turistico Arenal

museum

10.7km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.