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Shibuya Excel Hotel Tokyu

Name: Shibuya Excel Hotel Tokyu
Address: Shibuya-ku, Dogenzaka 1-12-2, Tokyo, JP

★★★★·9.3/ 10Excellent

·Hotels

📍Shibuya-ku, Dogenzaka 1-12-2 · Tokyo ↗

📞+81354570109·Official site ↗

2000 opened · 2007 renovated· 408 rooms· Check-in 2:00 PM / out 11:00 AM

Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 20 facilities +

Review

Official

At Shibuya Excel Hotel Tokyu, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes.At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with daily newspaper, television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker and bottled water. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Shibuya Excel Hotel Tokyu, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Shibuya Excel Hotel Tokyu, affordable refreshments are available 24/7 through the convenient vending machines on-site.At Shibuya Excel Hotel Tokyu, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by visiting the massage situated precisely at the hotel.

Guest scores & sentiment

From 709 guest reviews · multi-source · as of 2026-07-03

Guests praise the unbeatable location above Shibuya Station and Crossing, convenient transport, and helpful staff. Common complaints include dated rooms, small sizes, confusing entrances, and mediocre breakfast value.

Dimension scores · cross-source

Location9.6

Surroundings9.6

Cleanliness8.9

Service8.7

Facilities8.4

Rooms8.3

Value8.3

＋ PraisedExcellent location, convenient transit/shopping · Professional and friendly service · Spacious and clean rooms · Rich dining options nearby

－ ComplaintsAging facilities, some damage · Uncomfortable beds or equipment failure · Odors or noise disturbances · Occasional slow service response

KEYIdeal for those prioritizing location over room condition. Verify entrance routes beforehand and expect dated facilities.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient?＋

The location is excellent with a 9.6 rating. It connects directly to Shibuya Station, overlooking the scramble crossing, with easy access to shopping and transport.

pros_consWhat are the main pros and cons according to guests?＋

Pros: Prime location, convenient transport, and friendly staff. Cons: Dated facilities, confusing entrance, small rooms, and average breakfast value.

familyIs this hotel suitable for families with children?＋

Yes, it allows children and has family rooms. Guests appreciate the location and English service, but note that some rooms are small and extra bed fees are high.

businessIs it convenient for business travelers?＋

Very convenient. Located in Mark City connected to Shibuya Station, it offers easy travel and shopping. Rooms are generally clean with good views, though facilities are slightly dated.

roomHow are the room size and facilities?＋

Room score is 8.3. Some categories are small with dated facilities, potentially having issues like poor fridge cooling or unstable water pressure. Verify room type in advance.

diningWhat dining options are available?＋

Options include Shunsai (Japanese) and A Bientot (French) on the 25th floor with views, plus Estacion Cafe for coffee. The surrounding area also offers abundant dining.

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Room types · 17

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Standard Quadruple Room - Non-Smoking

4 × Twin bed38 ㎡up to 4

The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This quadruple room is air-conditioned and has a flat-screen TV, an electric kettle, yukata and heating. The unit has 4 beds.

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Superior Deluxe Twin Room - Non-Smoking

2 × Twin bed38 ㎡up to 2

The spacious twin room features air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. This twin room has yukata, heating and a flat-screen TV. The unit has 2 beds.

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Standard Triple Room - Non-Smoking

3 × Twin bed34 ㎡up to 3

Modern air-conditioned room with a satellite TV, free wired internet, a fridge and a private bathroom with bath.

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Excel Twin Room - Non-Smoking

2 × Twin bed30 ㎡up to 3

Rooms are located on the hotel's top floors, offering superior views. Modern air-conditioned room with a flat-screen satellite TV, free wired internet, a fridge and a private bathroom with bath. Please note that extra beds cannot be accommodated.

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Standard Twin Room - Non-Smoking

2 × Twin bed30 ㎡up to 3

Modern air-conditioned room with a satellite TV, free wired internet, a fridge and a private bathroom with bath.

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Superior Double(Premier) - Non-Smoking

1 × Queen bed30 ㎡up to 3

This double room features a satellite TV, electric kettle and air conditioning. Please note that extra beds cannot be accommodated.

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Superior Twin(City view)- Non-Smoking

2 × Twin bed30 ㎡up to 2

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, an electric kettle, yukata, heating, as well as a flat-screen TV. The unit offers 2 beds.

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View Twin Non-Smoking, 13 - 19F

2 × Twin bed30 ㎡up to 2

2 Twin Beds325 sq feet Relax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - 32-inch HDTV with digital channels and pay moviesFood & Drink - Refrigerator, room service, and free bottled waterSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, free newspaper, and phoneComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Superior Corner Twin Room with Scramble Crossing View - Non-Smoking

2 × Twin bed29 ㎡up to 2

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, an electric kettle, yukata and heating. The unit has 2 beds.

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Standard Double Room - Non-Smoking

1 × Double bed21 ㎡up to 3

Modern air-conditioned room with a satellite TV, free wired internet, a fridge and a private bathroom with bath. Please note that extra beds cannot be accommodated.

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Excel Double Room - Non-Smoking

1 × Double bed20 ㎡up to 2

The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, an electric kettle, yukata and heating. The unit has 1 bed.

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Excel Double Room with Small Double Bed - Non-Smoking

1 × Twin bed20 ㎡up to 2

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Excel Semi-Double Non-Smoking, 21 - 24F

1 × Twin bed20 ㎡up to 2

1 Large Twin Bed215-sq-foot room with city views Relax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - 32-inch HDTV with digital channels and pay moviesFood & Drink - Refrigerator, room service, and free bottled waterSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, free newspaper, and phoneComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in

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Standard Single Room - Non-Smoking

1 × Twin bed20 ㎡up to 2

Modern air-conditioned room with a satellite TV, free wired internet, a fridge and a private bathroom with bath. Please note that extra beds cannot be accommodated.

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Superior Double Room with Park View - Non-Smoking

1 × Double bed20 ㎡up to 2

The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, an electric kettle, yukata, heating and a flat-screen TV. The unit offers 1 bed.

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Superior Double Room with Small Double Bed - Park View - Non-Smoking

1 × Twin bed20 ㎡up to 3

Modern air-conditioned room with a satellite TV, free wired internet, a fridge and a private bathroom with bath. Please note that extra beds cannot be accommodated.

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Semi Double Room Non-Smoking, 13 - 19F

1 × Twin bed19 ㎡up to 2

1 Large Twin Bed213.5 sq feet Relax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - 32-inch HDTV with digital channels and pay moviesFood & Drink - Refrigerator, room service, and free bottled waterSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Desk, safe, and free newspaperComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Nearby & map

DiningSights

MONOLITH

French · ★ Michelin

¥¥¥

MONOLITH links the splendour of classic cuisine to the future. Pastry-wrapped meat symbolises this connection – the diner can choose from several types. Hewing close to time-honoured recipes, beef and lamb are dressed in a Madeira wine and truffle sauce, while pigeon is prepared in a rich salmis. Sauce is assiduously reduced and poured unstintingly, in true orthodox style. Respect for tradition and the classics, eloquently expressed through cooking.

796m

LATURE

French · ★ Michelin

¥¥¥

Takuto Murota procures ingredients himself, hunting game in the mountains and growing vegetables in his home garden. Harmonious coexistence with nature is the theme of his cooking and nowhere is this conviction more evident than in his game dishes. Meat is grilled, bones and entrails made into sauces; nothing edible is wasted. Venison blood macarons have become emblematic of LATURE. Classic cuisine with a touch of modern sensibility conveys respect for life.

835m

Tempura Motoyoshi

Tempura · ★★ Michelin

¥¥¥¥

Insatiable curiosity about all things tempura is this restaurant’s driving force. The chef blazes his own trail, unencumbered by convention. In a one-of-a-kind technique, the chef prepares his batter using two types of water as well as liquid nitrogen. One menu item features chilled sea urchin on deep-fried perilla leaf, creating a contrast of cold and hot. Inventive dishes are slipped in between menu items, varying the pace. The chef takes pride in offering an extensive range of tempura pieces, letting his imagination run free.

1.3km

Tamawarai

Soba

¥¥¥

The chef is of the view that soba’s deliciousness is determined by its flour. He grinds husked buckwheat both from his garden and from farmers in Ibaraki Prefecture, catching every iota of the fresh-ground aroma. Coarse ground seiro (soba served on bamboo wicker) is full of wild flavour. Tofu soba, inspired by staff meals, and hot seiro with hot tsuyu sauce and beaten egg, are unique taste experiences. Evening service is prix fixe only, with treats such as buckwheat mash and rolled omelettes included.

778m

Saucer

French · ★ Michelin

¥¥¥

The name is French: saucer used as a verb, to pour sauce or to drizzle sauce on bread. The standard fare is what the chef terms ‘saucer’: freshly baked bread on one plate and a sauce on the other. Consommé drawn over a period of three days is a key ingredient. Morel mushrooms in spring and sweetfish in summer impart seasonal flavours. As an apprentice, the chef was appointed saucier, sauce master; his confidence shines in his work today.

1.1km

Äta

French

¥¥

The appetiser is a seafood charcuterie: squid and mussels dressed in aioli, finely minced raw horse mackerel, and dried chub mackerel. Be sure to try the speciality, bouillabaisse with a rich seafood flavour, and mix it rice with the leftover soup to make risotto. This is a bistro for enjoying seafood to your heart’s content, although the mains include meat dishes as well.

798m

L'Effervescence

French, Contemporary · ★★★ Michelin

¥¥¥¥

Shinobu Namae welcomes guests in the spirit of ‘ichiza-konryu’, the philosophy that a restaurant is built on connections among chefs, staff, guests and food producers. The gastronomy and culture of Japan are here expressed through prix fixe menus. After the aperitif, the steaming hot risotto arrives―its inspiration drawn from the freshly cooked rice in 'chakaiseki' and brimming with the seasonal bounty of both mountain and sea. ‘Artisanal Vegetables’, the signature dish, is an homage to farmers. Weak matcha tea, borrowed from the etiquette of the Sowa tea ceremony, signals the meal’s end.

1.8km

PRISMA

Italian · ★★ Michelin

¥¥¥¥

Standing alone in his kitchen, Tomofumi Saito engages with Italian cuisine in earnest. His attention to detail is relentless, from the cuisine itself to the music, flowers and other elements. Seating is limited to ensure each dish gets his undivided attention. When he creates new menu items, there are no prototypes: he pushes himself hard to create inventive cuisine found nowhere else. 'Prisma' means 'prism' in Italian and the high standards Saito demands of himself shine in a rainbow of culinary inventiveness.

1.6km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Shibuya Excel Hotel Tokyu

Guest scores & sentiment

Room types · 17

Standard Quadruple Room - Non-Smoking

Superior Deluxe Twin Room - Non-Smoking

Standard Triple Room - Non-Smoking

Excel Twin Room - Non-Smoking

Standard Twin Room - Non-Smoking

Superior Double(Premier) - Non-Smoking

Superior Twin(City view)- Non-Smoking

View Twin Non-Smoking, 13 - 19F

Superior Corner Twin Room with Scramble Crossing View - Non-Smoking

Standard Double Room - Non-Smoking

Excel Double Room - Non-Smoking

Excel Double Room with Small Double Bed - Non-Smoking

Excel Semi-Double Non-Smoking, 21 - 24F

Standard Single Room - Non-Smoking

Superior Double Room with Park View - Non-Smoking

Superior Double Room with Small Double Bed - Park View - Non-Smoking

Semi Double Room Non-Smoking, 13 - 19F

Facilities · 20

Nearby & map