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Holiday Inn Express Newport by IHG

★★★·9.0/ 10Excellent
HHoliday Inn Express·IHG One Rewards·Hotels
2004-03-08 opened· 125 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 45 facilities +
Review
Official

Holiday Inn Express Newport By IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of complimentary parking directly at the hotel. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Holiday Inn Express Newport By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having linen service available for their convenience. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, the presence of a coffee or tea maker can be found. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Begin your holiday on a high note. At Holiday Inn Express Newport By IHG, your mornings are greeted with a delightful, free breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise high value, cleanliness, friendly staff, and good breakfast. Common complaints include thin walls, lack of bedside power outlets, minor hygiene issues, and occasional poor service experiences regarding payments and bookings.

Dimension scores · cross-source

Rooms10.0
Cleanliness9.2
Surroundings9.2
Value9.0
Service9.0
Facilities8.5
Location8.0
PraisedHigh value for money · Friendly and helpful staff · Clean and comfortable rooms · Good breakfast selection
ComplaintsDim lighting in rooms · AC noise or direct draft · Inconsistent breakfast quality · Payment policy disputes

KEYSuitable for budget travelers and drivers. Request rooms away from roads, bring adapters, and confirm payment methods.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located near M4 motorway, it is 4 miles from Newport station and offers free private parking, making it ideal for exploring Cardiff and surrounding areas.
diningWhat are the breakfast options and how is the quality?
The buffet breakfast scores 9.0/10, featuring hot items like sausages and eggs. While generally praised, some guests noted occasional limited variety or average coffee taste.
roomAre the rooms well-equipped? Any notable downsides?
Rooms are clean (score 10.0) with power showers and TVs. However, note that soundproofing is average (8.0), some rooms are dimly lit, and bedside power outlets may be lacking.
serviceHow is the staff service attitude?
Service scores 9.0/10, with guests praising friendly and helpful staff. Occasional negative experiences were reported regarding payment and booking processing.
familyIs this hotel suitable for families with children?
Yes, it welcomes children and pets, offers family rooms, and has spacious, clean accommodations. Staff are noted for being responsive to special needs, making it family-friendly.
businessIs it convenient for business travelers?
Convenient with free WiFi and parking. However, business guests noted poor soundproofing and basic amenities like fridges may be missing. Breakfast is good but occasionally limited.
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