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City Garden Hotel Makati

★★★★·9.1/ 10Excellent
·Hotels
2000 opened · 2016 renovated· 160 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 61 facilities +
Review
Official

At City Garden Hotel Makati, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Manila with ease by utilizing the services provided by taxi and car hire. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at City Garden Hotel Makati. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar. City Garden Hotel Makati offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at City Garden Hotel Makati, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At City Garden Hotel Makati, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage, hot tub, spa and sauna for ultimate relaxation. At City Garden Hotel Makati, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At City Garden Hotel Makati, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 427 guest reviews · multi-source · as of 2026-07-06

Guests praise friendly, responsive staff and frequent upgrades. Breakfast is highly rated. Location is convenient. Complaints focus on dated facilities, occasional AC/plumbing issues, and safety concerns in the surrounding area.

Dimension scores · cross-source

Surroundings9.0
Service8.8
Location8.8
Cleanliness8.6
Value8.5
Facilities8.3
Rooms7.7
+ PraisedWarm and attentive staff · Convenient location · Clean and comfortable rooms · Rich breakfast options
- ComplaintsMusty/bad smells in rooms · Poor soundproofing · AC or facility issues · Inconsistent breakfast quality

KEYGood for service-focused travelers. Note aged facilities and area safety; confirm room details upon booking.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What is nearby?+
With a location score of 8.8, it is next to major malls like Glorietta and Landmark, offering great convenience for shopping and dining.
diningHow is the breakfast? Which restaurants are there?+
Breakfast is highly praised for its variety and taste. The hotel features Encima and Bistro restaurants serving Asian and international cuisine.
serviceHow is the service? Are there free upgrades?+
Service scores 8.8, with staff praised for being friendly and responsive. Many guests report receiving frequent complimentary room upgrades.
facilityWhat leisure facilities does the hotel offer?+
Facilities include a rooftop outdoor pool, sauna, massage services, and fitness center (surcharge). Spa treatments are also available for relaxation.
roomWhat are the room facilities? Is there a kitchen?+
Rooms are spacious with AC, cable TV, and a kitchenette with tea/coffee amenities. Some have city views, but facilities are dated with occasional maintenance issues.
pros_consWhat are the main pros and cons of staying here?+
Pros: Excellent service, great breakfast, convenient location, frequent upgrades. Cons: Dated facilities, safety concerns at night, long elevator waits, occasional equipment issues.
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