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Universal's Loews Portofino Bay Hotel

★★★★·9.2/ 10Excellent
·Resorts
1999 opened · 2025 renovated· 750 rooms· Check-in 04:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 64 facilities +
Review
Official

At Universal's Loews Portofino Bay Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the resort to ensure you stay connected during your visit. Discover the wonders of Orlando (FL) with ease by utilizing the services provided by taxi and car hire. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the resort, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Universal's Loews Portofino Bay Hotel. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Universal's Loews Portofino Bay Hotel. Due to health concerns, smoking is strictly prohibited within the entire premises of resort. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the resort offers visitors access to a refrigerator, a coffee or tea maker and mini bar. In the resort, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at resort's bar can offer as much enjoyment as venturing out with your fellow travelers. At Universal's Loews Portofino Bay Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the hot tub situated precisely at the resort. At Universal's Loews Portofino Bay Hotel, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At Universal's Loews Portofino Bay Hotel, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear. At the resort fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Universal's Loews Portofino Bay Hotel · 住客入住报告(2024年2月)

  • 免费自助早餐,食物质量都很不错
  • 升级到了可以俯瞰整个 Bay Square 带阳台的 Suite
  • 双人 Universal Express Unlimited
2024-04-14

****25c53 · 2024-04-14 · Source ↗

Universal's Loews Portofino Bay Hotel · 住客入住报告

  • 双人universal express unlimited
  • 这次来奥兰多体验了四季之外的所有fhr酒店。总体来说这家最值。
2022-01-08

intermilan · 2022-01-08 · Source ↗

See all 2 reports →
04

Guest scores & sentiment

From 374 guest reviews · multi-source · as of 2026-07-07

Guests praise the Italian ambiance, free Express Passes, and water taxi. Common complaints include ongoing construction noise/safety, room wear-and-tear, limited Club lounge hours, and inconsistent service.

Dimension scores · cross-source

Location9.6
Surroundings9.4
Facilities9.0
Cleanliness8.8
Service8.6
Value7.8
+ PraisedFree Express Passes · Italian Theme & Ambiance · Convenient Boat Transport · Friendly Staff Service
- ComplaintsLimited Dining Options · High Extra Fees · Construction Noise · Rude Staff Incidents

KEYIdeal for those valuing Express Passes and Italian theme. Avoid construction zones and manage expectations for dining/service.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to go to Universal Studios?+
With a location score of 9.6, guests praise the convenience. Free water taxis and exclusive unlimited Express Passes allow you to skip regular lines at Universal theme parks.
diningWhat are the breakfast and dining options?+
The hotel features fine dining options like Bice Ristorante and Mama Della's Ristorante, along with room service. Some guests note limited Club lounge hours and high prices, so planning ahead is advised.
familyIs this hotel suitable for families?+
Highly recommended. 272 family guests praised the Italian ambiance and free Express Passes. Family rooms, kid meals, and three themed pools make it ideal for a hassle-free family vacation.
coupleWhat are the advantages for couples?+
Couples appreciate the authentic Italian ambiance and spacious rooms. The Mandara Spa offers relaxation, while free Express Passes enhance the romantic getaway by minimizing wait times.
roomWhat are the room facilities like? Any notes?+
Rooms feature marble accents, flat-screen TVs, and coffee facilities in spacious layouts. However, some guests noted worn facilities and missing kettles, so inspect upon arrival.
serviceHow is the service level?+
Service scores 8.6, with generally friendly and professional staff. While most guests are satisfied, some reported inconsistent experiences with front desk or security personnel.
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