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Quality Inn and Suites

★★·7.1/ 10Good
·Hotels
Express check-outFitness facilitiesFree breakfast24-hour front deskExpress check-in/check-outFree WiFiAll 23 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the property’s cleanliness, friendly staff, updated and comfortable rooms, and convenient location. The most frequent complaints involve a basic breakfast with few hot options, occasionally firm beds, pool maintenance issues, and occasional odors or humidity in some rooms.

Dimension scores · cross-source

Location8.5
Service8.3
Rooms8.1
Value8.1
Cleanliness8.1
Wi-Fi8.0
Facilities7.9
PraisedExceptional and helpful staff · Clean and comfortable rooms · Great value for money · Convenient location
ComplaintsBasic breakfast with no hot food · Poorly maintained facilities (pool/laundry) · Firm beds · Odors or pet hair issues

KEYIdeal for travelers prioritizing cleanliness, convenience, and friendly service. Guests sensitive to breakfast variety or bed firmness should verify room options in advance.

FAQ · grounded in hotel data & reviews

locationHow is the location? What are the nearby conveniences?
Ideally situated in Springfield, it is a short drive from Missouri State University and Mercy Hospital, with convenient access to dining and attractions.
diningWhat does breakfast include? Are there hot options?
Complimentary and to-go breakfast are available. However, reviews note limited options with few hot food choices, so manage expectations accordingly.
roomAre rooms clean and comfortable? How are the beds?
Rooms are generally clean, updated, and rated 8.1/10. While most find them comfortable, some guests report firm beds or pillows, so check if you prefer softer bedding.
serviceHow is the staff service?
Staff service is highly praised with an 8.3 rating. Guests consistently describe the team as friendly, helpful, and attentive to detail.
facilityIs there a pool and fitness center?
A seasonal outdoor pool and fitness center are available. Note that some reviews mention pool maintenance issues, so verify availability and cleanliness upon arrival.
policyWhat are check-in/out times? Are pets allowed?
Check-in is at 15:00 and check-out at 11:00. Pets are allowed, and wheelchair-accessible parking is provided. Express check-out is also available for convenience.
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