FlyerKeyThe guest's hotel playbook
Search
Me
Publish
Search cities, hotels, brands…
1 / 24

Kydon The Heart City Hotel

★★★★·9.4/ 10Excellent
·Hotels
📍Sofoklis Venizelos Square & 2, Str. Tzanakaki · Chania Town ↗
📞+302821052280·Official site ↗
1968 opened · 2012 renovated· 112 rooms· Check-in 03:00 PM / out 11:00 AM
Electric bicycle charging stationAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 60 facilities +
Review
Official

Located in the heart of Chania, in front of the old Municipal Market, the Heart City Hotel offers a unique experience of genuine Cretan hospitality. Its rooms and suites provide panoramic views of the Old Town and are equipped with modern comforts. The hotel's Square Restaurant is known for its cuisine, which features local products. Guests can also enjoy coffee and pastries or lunch at the Agora Bar Restaurant, overlooking the Municipal Market square. The hotel's central location provides easy access to the city's attractions.

04

Guest scores & sentiment

From 299 guest reviews · multi-source · as of 2026-07-09

Guests praise the central location, exceptional staff hospitality, and excellent breakfast. Rooms are generally clean and comfortable. Main drawbacks include small room/bathroom sizes, occasional AC inefficiency, street noise, and reliance on valet parking.

Dimension scores · cross-source

Location10.0
Service9.9
Cleanliness9.1
Value9.0
Surroundings9.0
Facilities8.7
Rooms8.0
＋ PraisedExcellent breakfast · Prime location · Friendly staff · Spacious clean rooms
－ ComplaintsNoise and light issues · Average AC performance · Minor facility inconveniences · Poor lunch quality

KEYIdeal for those valuing service and location. Small-room sensitive guests should verify size; drivers must accept valet parking; noise-sensitive travelers should check soundproofing.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?＋
Centrally located in Chania, minutes from Old Town and Venetian Harbour. Most rooms offer panoramic sea views, and major attractions are within walking distance.
diningIs the breakfast and dining selection rich?＋
Highly praised Greek breakfast buffet with diverse options. The on-site restaurant serves Greek and international dishes, plus room service and packed lunches are available.
familyIs this hotel suitable for families? What child-friendly facilities are there?＋
Highly recommended for families with 49 positive reviews. Offers kid slippers, PS3 games, and strollers. Note that some rooms are compact and bathroom safety should be considered.
businessIs it convenient for business travelers? Are there meeting facilities?＋
Business guests love it as a 'home away from home'. Features fiber WiFi, meeting facilities, and free mini iPads. Central location aids travel, but lunch quality varies.
coupleWhat is the experience for couples? Is the soundproofing good?＋
Couples praise the location and service (98 reviews). However, some report street noise and occasional AC issues. Request quiet rooms if sensitive to noise.
roomHow are the room facilities and comfort?＋
Modern rooms with orthopedic mattresses, cotton linen, and Smart TVs. Generally clean and comfortable with high value-for-money scores, though some rooms are compact.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →