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Shangri-La Country Hotel & Spa

★★★★·8.6/ 10Recommended
·Hotels
1990 opened · 2024 renovated· 52 rooms· Check-in 02:00 PM / out 10:00 AM
Offsite parking discounted rates availableHealth or beauty spa nearbyAir conditioningFamily roomsSafety deposit boxFax/photocopyingAll 41 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Shangri La Country Hotel & Spa. Maintain seamless communication using the complimentary Wi-Fi at hotel. For visitors traveling by automobile, complimentary parking is available. During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the Shangri La Country Hotel & Spa with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Shangri La Country Hotel & Spa, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. A few accommodations within Shangri La Country Hotel & Spa offer unique design elements such as a balcony or terrace. Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms within the hotel, a refrigerator and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Shangri La Country Hotel & Spa. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to massage and spa on your final days. Be sure to drop by the pool at hotel at least once during your stay.

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Guest scores & sentiment

From 145 guest reviews · multi-source · as of 2026-07-18

Guests praise the tropical gardens, tranquility, and friendly staff, noting good value. Criticisms focus on inconsistent room conditions, including outdated decor, hygiene issues in bathrooms, uncomfortable beds, and maintenance neglect.

Dimension scores · cross-source

Service8.9
Location8.9
Value8.4
Cleanliness8.3
Surroundings7.8
Facilities7.5
Rooms5.3
PraisedStunning gardens & landscaping · Tranquil & romantic atmosphere · Friendly & attentive staff · Varied & delicious dining options
ComplaintsAging rooms & damp smells · Inconsistent housekeeping standards · Inconsistent reception welcome & assistance · Slow dining service & item shortages

KEYIdeal for nature lovers valuing service. Verify room condition beforehand; those sensitive to maintenance or hygiene should choose carefully.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located near Modimolle and Bela Bela with spectacular views, scoring 8.9 for location. It offers a peaceful escape, though parking incurs a surcharge.
diningAre breakfast and dining options rich?
Guests highly praise the excellent breakfast. The restaurant offers exquisite dishes with fresh ingredients, supported by high service scores (8.9) and friendly staff.
familyIs this hotel suitable for families? What child facilities are available?
Children are allowed with supervised activities. Families appreciate the gardens and breakfast, but some family rooms are small and maintenance issues like AC faults exist.
roomHow are the room facilities and comfort?
Rooms have Smart TVs and AC, but score low (5.3) due to outdated decor, uncomfortable beds, and occasional hygiene issues. Good value, but check room condition carefully.
serviceWhat is the level of service?
Service scores 8.9/10, with staff praised as friendly and professional. Offers 24-hour security and room service, making it a key highlight despite occasional slow dining response.
facilityWhat leisure and fitness facilities are available?
Features include an outdoor pool, Japanese garden, tennis courts, and nearby spa. Facility score is 7.5, suitable for those seeking relaxation and outdoor activities.
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